Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Sales is a CRM application that helps sales teams manage customer relationships, qualify opportunities, forecast revenue, and progress deals through the sales pipeline.
- Per-user subscription pricing with Professional, Enterprise, and Premium editions; additional AI-agent consumption can require Copilot Credits through Microsoft Copilot Studio.
- $65 USD per user/month, paid yearly
- A time-limited Dynamics 365 Sales free trial is advertised. No permanent free edition is identified.
- Mid-market and enterprise sales organizations Microsoft 365 and Outlook-centric sales teams Organizations needing configurable CRM and sales process automation Sales leadership and revenue operations teams requiring forecasting and pipeline analytics Teams adopting AI-assisted lead qualification, opportunity research, email assistance, and sales recommendations Organizations with partner-led implementation or broader Dynamics 365 platform requirements Dynamics 365 Sales provides core sales force automation and supports the main objects and workflows used by sales teams. The product emphasizes Microsoft 365 interoperation, Outlook and Teams Copilot capabilities, and Power Platform extensibility.