Sales & CRM / Contact Management Software
BIGContacts is a contact management product for organizing business contacts, emails, notes, tasks, and follow-ups in one shared record.
Buying snapshot
A compact view of who this tool fits, what it costs, and what to confirm before choosing it.
Product scope
This profile evaluates the current BIGContacts contact-management and lightweight CRM product, including its Free and Business plans, contact-based pricing, built-in email, task, pipeline, workflow, reporting, and integration capabilities.
Product checked: Jul 28, 2026
Pricing checked: Jul 28, 2026
Pricing plans
Pricing checked: Jul 28, 2026
BIGContacts offers a permanent Free plan and a contact-based Business plan. The Business page displays a $19.99 reference rate and a $9.99 promotional rate per month per 1,000 contacts, with a 2,000-contact minimum for the annual state. Monthly billing is advertised, but no monthly amount is reliably bound in the public page text. Buyers with 20,000 or more contacts are directed to request enterprise pricing. Paid subscriptions are billed in advance; the official terms state a one-month minimum for monthly subscriptions and a one-year minimum for annual subscriptions.
Official pricing pageCurrent official sources describe an offer or purchase route differently. The page remains usable, but affected price schema is withheld until the scope is resolved.
Verified plan boundaries that can change the required edition.
Upgrade when the account needs more than one user or more than 100 contacts.
Supporting pricing evidenceProduct scope
Material capabilities are separated by their verified relationship to the target product.
Includes sales, marketing, contact, and team reporting.
Current exact-product capability; Free is advertised with all premium features within its user and contact limits.
Built-in lightweight CRM capability.
Built into BIGContacts; the Free plan is advertised with all premium features.
Official feature and pricing pages list workflow automation.
Built-in exact-product capability.
A separate broader ProProfs purchase path that includes BIGContacts plus other products.
One-way or two-way sync depends on separately configured Zaps and the Zapier plan.
The feature page lists Outlook synchronization; detailed direction and frequency were not established.
Scoring method
The score uses the category-specific buying dimensions below and their displayed weights.
This page is based on public product information, official sources, structured feature data, and multi-model AI evaluation. It is not a hands-on lab test unless explicitly stated. Confidence percentages describe our research indicators, not the probability that a claim is true or a measured accuracy rate.
BIGContacts supports shared contact profiles with emails, notes, meetings, tasks, files, and activity history, so it can organize a contact-centric workflow well for teams that want one shared record per relationship. The score is held below the top of the scale because the supplied facts do not establish enterprise-grade territory or governance depth.
The product captures incoming emails under the contact record and supports activity history, which gives users direct context for ongoing relationship work. The score is limited only by the fact that the supplied facts do not establish advanced interaction analytics beyond the stated CRM context features.
BIGContacts includes CSV import controls for duplicate exclusion and a built-in option to identify and merge duplicate contacts, which supports cleaner contact records. The score is moderated because the facts do not establish broader automated data-quality governance beyond duplicate handling.
Task calendars, reminders, team assignment, and workflow automation support follow-up tracking and shared execution. The score is below the top range because the facts do not establish a published SLA or independently verified service performance for follow-up delivery.
The product includes custom fields and lists, which can support practical filtering and segmentation of contact groups. The score stays moderate because the supplied facts do not specify advanced search, saved segment logic, or more complex segmentation controls.
The Business plan includes unlimited users and verified role-based permissions, which supports multi-user sharing of contact work. The score is held down because cross-domain contact sharing is not publicly stated and the facts do not establish deeper governance controls.
The product supports CSV import, XML backup/export, and a Google Contacts sync path through Zapier with configurable one-way or two-way sync. The score is tempered because sync frequency depends on the Zapier plan and the supplied facts do not establish deletion behavior or conflict resolution.
Public review signals
Retained public aggregates show BIGContacts at 4.5/5 on G2 from 77 reviews, 4.3/5 on Capterra from 205 reviews, 4.3/5 on Software Advice from 205 reviews, and 5/5 on SourceForge from 2 reviews and ratings.
Public review signals updated: Jul 28, 2026
These ratings are retained for transparency but are not presented as representative buyer sentiment.
Insufficient sample · 2 reviews and ratings
Multi-AI review
Multiple AI models assess this tool against the same buying criteria, so you can compare scores, confidence, fit, cautions, and final views.
AI assessment updated: Sep 23, 2026
BIGContacts fits teams that want shared contact records, contact-based pricing, and built-in CRM workflows, but buyers should check the annual pricing boundary, the support terms for the plan they intend to buy, and the data-deletion policy before adoption.
BIGContacts fits small teams that need shared contact records with email history, tasks, and lightweight CRM workflows under contact-based Business pricing, provided buyers accept Zapier-mediated Google sync, XML-oriented full backups, immediate post-cancellation deletion, and promotional versus reference rate differences.
Research transparency
A compact record of the evidence used, what was not tested, and which conclusions still need verification.
Global Tool Radar generated this assessment from structured facts linked to public sources. No Global Tool Radar hands-on test is recorded in this page's research data. Any external hands-on assessment is identified separately and does not affect the Global Tool Radar score.
Conflict handlingUnresolved evidence is disclosed on the page; affected deterministic calculations and price schema are withheld when the conflict is blocking.
View research methodologySources checked
FAQ
No. The paid Business plan is priced by contact volume and advertises unlimited users.
Yes. The Free plan supports one user and up to 100 contacts.
The pricing page displays a $19.99 reference rate and a $9.99 promotional rate per month per 1,000 contacts for the annual state, with a 2,000-contact minimum. The page also shows a $119.88 annual total that does not reconcile with that minimum, so a deterministic minimum annual cost is not stated here.
Yes, through Zapier. The official guide supports one-way or two-way sync depending on the configured Zaps, with runs every 1 to 15 minutes depending on the Zapier plan.
Yes. Its official help materials document duplicate exclusion during CSV import and a built-in option to identify and merge duplicate contacts.
The official Terms of Service states that account content is automatically deleted on the termination date and cannot be recovered.
Popular comparisons
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