Global Tool Radar

Subcategory research

Knowledge Base Software

Software for creating, organizing, publishing, and maintaining help articles, FAQs, documentation, and internal support knowledge. This category includes customer-facing and agent-facing knowledge bases, but excludes full help desk suites unless knowledge management is a primary standalone buying need.

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Knowledge Base Software product list

10 published tools. Filter the complete list below.

#4

GitBook

GitBook is a documentation platform for structured authoring, Git-based collaboration, public or controlled publishing, search, analytics, and AI-assisted knowledge delivery.

81Consider
Pricing
  • Free plan available — see plan limits
  • Paid · Premium · $65 USD · per site · per month · Premium annual plan paid upfront · discounted · annual upfront payment · one-year commitment · minimum 1 site · Monthly equivalent under annual billing; annual plans are paid for 12 months upfront and are non-refundable when canceled midterm
  • Paid · Ultimate · $249 USD · per site · per month · Ultimate annual plan paid upfront · discounted · annual upfront payment · one-year commitment · minimum 1 site · Monthly equivalent under annual billing; annual plans are paid for 12 months upfront and are non-refundable when canceled midterm
  • Some paid plan amounts are unverified — check official pricing
  • Free plan — check scope
Best for
  • Mid-market
  • Enterprise
  • Small business
  • Knowledge authoring and publishing
#5

Helpjuice

Helpjuice is a knowledge base platform for collaborative authoring, public and private publishing, AI search and answers, localization, analytics, customization, and access control.

80Consider
Pricing
  • Paid · Knowledge Base · 249 · per account · per month · Knowledge Base current public state · minimum 1 account · Public Knowledge Base plan display; 30 included users and 12GB storage
  • Paid · AI-Knowledge Base · 449 · per account · per month · AI-Knowledge Base current public state · minimum 1 account · Public AI-Knowledge Base plan display; 100 included users and 24GB storage
Best for
  • Mid-market
  • Enterprise
  • Small business
  • Knowledge authoring and publishing
#6

KnowledgeOwl

KnowledgeOwl is dedicated knowledge base software for authoring, organizing, securing, publishing, searching, and analyzing internal or customer-facing documentation.

79Consider
Pricing
  • Paid · Basic · $100 USD · per account · per month · Basic public monthly rate · minimum 1 account · Includes one author and one knowledge base; additional authors and knowledge bases are separate
  • Paid · Pro · $250 USD · per account · per month · Pro public monthly rate · minimum 1 account · Includes one author and one knowledge base; additional authors and knowledge bases are separate
  • Some paid plan amounts are unverified — check official pricing
Best for
  • Mid-market
  • Enterprise
  • Small business
  • Knowledge authoring and publishing
#7

ProProfs Knowledge Base

ProProfs Knowledge Base is knowledge base software for creating, governing, publishing, localizing, searching, and analyzing public help centers and private organizational documentation.

79Consider
Pricing
  • Free plan available — see plan limits
  • Paid · External Essentials · $49 USD · per author · per month · External Essentials billed annually · billed annually · minimum 1 author · External knowledge-base route; USD 588 is billed annually
  • Paid · External Business · $69 USD · per author · per month · External Business billed annually · billed annually · minimum 1 author · External knowledge-base route; USD 828 is billed annually
  • Per-seat pricing
  • Free plan — check scope
Best for
  • Mid-market
  • Enterprise
  • Small business
  • Knowledge authoring and publishing
#8

Slite

Slite is an AI-powered knowledge base for creating, organizing, verifying, finding, and maintaining company documentation.

79Consider
Pricing
  • Paid · Basic · $10 USD · per member · per month · Basic billed-yearly display · minimum 1 member · Public billed-yearly display state; payment timing and fixed contract duration are not inferred
  • Paid · Pro · $20 USD · per member · per month · Pro billed-yearly display · minimum 1 member · Public billed-yearly display state; payment timing and fixed contract duration are not inferred
  • Some paid plan amounts are unverified — check official pricing
Best for
  • Mid-market
  • Small business
  • Enterprise
  • Knowledge authoring and publishing