- Your organization runs on Google Workspace and needs centrally managed, shared business contacts and directories: ContactsFlow is positioned around Google Workspace shared contacts, directory management, and synchronization across team devices and connected tools.
- Teams need current shared contacts on mobile devices and in Google Workspace applications rather than a full CRM pipeline: The product supports shared-contact access and updates across devices, plus mobile, Gmail, Workspace, Docs, Calendar, Drive, and Chrome experiences.
- You want AI-assisted capture and enrichment from emails, images, business cards, voice conversations, or forms: ContactsFlow publicly describes automatic contact creation and enrichment from those inputs.
- You need enterprise-oriented contact governance, audit logging, backup, multi-domain sharing, or custom hosting options: Business adds directory management, advanced security and logging, and unlimited backup; Corporate adds hosting choice and dedicated support.
Sales & CRM / Contact Management Software
ContactsFlow Review, Pricing, Pros & Cons
ContactsFlow helps organizations share, synchronize, organize, and govern business contacts across Google Workspace, mobile devices, and connected applications.
Buying snapshot
Quick buying snapshot
A compact view of who this tool fits, what it costs, and what to confirm before choosing it.
- You need a complete sales CRM with pipeline management, opportunity forecasting, and native sales-process reporting: ContactsFlow is presented as a contact-sharing, synchronization, directory-management, and contact-enrichment product rather than a full pipeline CRM.
- You require transparent, fully bound public pricing for paid plans before procurement: The current paid-plan price display contains multiple amounts whose Monthly versus Yearly commercial states are not clearly established in the publicly captured page text.
- You require a publicly documented SLA, post-cancellation retention period, export-format policy, or detailed AI-training policy: These specific commercial and data-governance details were not publicly established in the reviewed official materials.
- Permanent free tier, per-user paid tiers, and a quote-based corporate edition.
- Corporate · Requires quote · per user · per month · custom quote · Organizations with enterprise needs
- A permanent Free plan is available. The site also references a 15-day free trial in its FAQ prompts, but publicly accessible content did not establish its eligible paid plan, conversion terms, or post-trial pricing.
Product scope
Product functionality and purchase scope
ContactsFlow is a collaborative contact-management and shared-directory product for creating, organizing, sharing, synchronizing, and enriching organizational contacts across Google Workspace, connected devices, and supported applications.
Product checked: Jul 28, 2026
- ContactsFlow web application and shared-contact management
- Google Workspace contact and directory synchronization
- AI-assisted contact capture and enrichment
- Mobile, Gmail, Workspace, Docs, Calendar, Drive, and Chrome add-ons where included by plan
- A full sales-pipeline CRM
- Third-party CRM subscriptions
- Third-party applications connected through Google Contacts or Zapier
- Custom automation or implementation services beyond the ContactsFlow subscription
Pricing plans
ContactsFlow pricing table
Pricing checked: Jul 28, 2026
ContactsFlow has Free, Teams, Business, and Corporate editions. Free is limited to two team members and one shared list with up to 100 contacts. Teams and Business are per-user paid editions. Corporate is an on-demand, sales-led edition that includes Business capabilities plus hosting choice, custom LLMs, unlimited AI credits, a dedicated account manager, and priority support.
Official pricing pageCurrent official sources describe an offer or purchase route differently. The page remains usable, but affected price schema is withheld until the scope is resolved.
- The current pricing page visibly presents two different per-user monthly amounts for Business ($2.99 and $3.49) while repeating Monthly and Yearly controls, but the publicly captured text does not bind each amount to a specific billing selection. The page also presents $1.99 per user/month for Teams without a reliably captured billing-state binding. Numeric paid offers are omitted until those commercial states can be independently confirmed.
- Free
- Included AI credits: 15 AI credits.
- Shared contact lists: 1 list with 100 contacts maximum.
- Team members: 2 team members.
- Included AI credits: 50 AI credits.
- Shared contacts: Unlimited.
- Team members: Unlimited team members.
- Included AI credits: 100 AI credits.
- Custom fields: Unlimited.
- Google Workspace directory management: Included.
- Advanced security and logging: Included.
- Backup: Unlimited.
- Requires quote · per user · per month · custom quote · Organizations with enterprise needs
- Hosting solution choice: Choice of hosting solution; Corporate edition.
- Custom LLMs: Included; Corporate edition.
- AI credits: Unlimited AI credits; Corporate edition.
- Dedicated account manager: Included; Corporate edition.
- Priority support: Included; Corporate edition.
Plan upgrade triggers
Verified plan boundaries that can change the required edition.
Need more than two team members, more than one shared list, or more than 100 contacts in a shared list.
Supporting pricing evidenceNeed unlimited custom fields, Google Workspace directory management, advanced security and logging, unlimited backup, developer tools, or Chrome extension access.
Supporting pricing evidenceNeed hosting choice, custom LLMs, unlimited AI credits, a dedicated account manager, or priority support.
Supporting pricing evidenceProduct scope
What is included, connected, or sold separately
Material capabilities are separated by their verified relationship to the target product.
The product describes automatic contact creation and enrichment from multiple information sources.
The pricing comparison lists duplicate auto-removal but its publicly captured text does not expose a per-plan checkmark mapping.
The official product page describes management and synchronization across multiple domains; the pricing comparison also lists multiple-domain sharing.
The Gmail AI updater is described as creating or updating contacts using information captured from email content or signatures.
The comparison table explicitly names two-way synchronization with Google Workspace.
The pricing comparison groups these endpoints with Google Workspace in its two-way sync statement.
Custom LLMs are explicitly listed in the Corporate plan card.
The comparison page describes integrations through Google Contacts; it does not establish that each connected application is a native ContactsFlow integration.
The pricing comparison explicitly lists Zapier integration without exposing a public plan-state mapping in captured text.
Scoring method
How the score is calculated
The score uses the category-specific buying dimensions below and their displayed weights.
This page is based on public product information, official sources, structured feature data, and multi-model AI evaluation. It is not a hands-on lab test unless explicitly stated.
- Evidence confidence
- 85%
- AI claim confidence
- 81%
- Required-field evidence status
- 100%
- Evidence freshness
- 66%
- Field traceability
- 100%
- Model agreement
- 85%
Why this confidence level
- Evidence confidence uses source level and claim-to-source support; AI claim confidence is shown separately.
- Required-field evidence status measures whether weighted required claims have evidence links; it does not mean every product behavior was independently verified.
- 8 of 8 weighted claims have evidence links.
- 3 A1 documentary official sources and 2 A2 official product sources are linked.
- 0 independent review sources are retained, including 0 professional sources with an explicit hands-on method.
- No weighted claim is past the review window.
- 1 non-blocking commercial scope issue requires confirmation.
The Business plan supports directory management and unlimited custom fields, though lower editions are more restricted or limit contact capacity.
AI-assisted contact summaries can be saved as contact notes from emails, but standard usage is constrained by plan-specific limits on AI credits.
Automatic duplicate removal together with AI-assisted contact updates and enrichment supports cleaner shared records, and Business edition adds unlimited backup for recovery.
AI-generated email summaries stored as contact notes give users reference material they may consult before outreach, leaving scheduling and tracking of follow-ups to external processes.
Contact list organization is supported, but advanced search filters and segmentation capabilities are not detailed in the product facts.
Shared organizational contact lists with view and edit permissions, plus multi-domain contact sharing, give the product a strong collaboration and governance footing, with the main boundary being that advanced controls are tied to higher plans.
The product supports two-way synchronization with Google Workspace, Outlook, iPhone, and Android, which can reduce manual copying between systems, but the facts do not establish export formats, sync latency, or sync error handling.
Marketplace app signals
Marketplace app signals
These source-reported ratings describe a specific marketplace listing, integration, mobile app, or add-on. They do not automatically represent the complete software product.
- Rating count
- 3 ratingsVery small sample — do not treat as representative
- Evaluated scope
- Mobile app
- Storefront
- US
- Review count
- 197 reviews
- Evaluated scope
- Mobile app
- Storefront
- US
- Rating count
- 4.3k ratings
- Evaluated scope
- Integration
ContactsFlow tag profile
- Enterprise
- Mid-market
- Small business
- Contact data enrichment
- Relationship tracking
- Mobile app
- Google Workspace and Gmail
- Microsoft 365 and Outlook
- GDPR and CCPA customer privacy
ContactsFlow core capabilities
- Shared organizational contact lists with view and edit permissions
- Two-way contact synchronization with Google Workspace, Outlook, iPhone, and Android
- AI-assisted contact capture, creation, updates, summaries, and enrichment
- Google Workspace directory management on Business
- Multi-domain contact sharing
- Automatic duplicate removal
Detailed strengths and purchase cautions
Why it is worth considering
- Enables continuous two-way contact synchronization across Google Workspace, Outlook, iPhone, Android, and connected customer relationship management tools.
- Automates contact creation and updates by extracting names, signatures, and email content directly from Gmail with AI.
- Supports central directory management, multi-domain sharing, and detailed view and edit permissions for organizational contact lists.
What to confirm before buying
- The paid Teams and Business plan price points are not publicly bound, requiring direct commercial confirmation.
- The operational rules for AI credits, including reset periods, rollover, and overage pricing, are not established.
- The predecessor product name Shared Contacts for Gmail remains on several legal and security pages, which may require contract verification.
Multi-AI review
Cross-model buying perspectives
Multiple AI models assess this tool against the same buying criteria, so you can compare scores, confidence, fit, cautions, and final views.
AI assessment updated: Jul 28, 2026
- Follow-up reliability: 30–70 (40-point range)
- Search and segmentation: 42–62 (20-point range)
- Interaction history and context: 60–72 (12-point range)
ContactsFlow fits organizations that want a shared contact database with cross-device synchronization, permissions, and plan-based governance, especially if the buyer already uses Google Workspace; it is not a full sales CRM, and the higher plans add the directory, audit, backup, and enterprise controls that matter for broader administration.
- Review confidence
- 76/100
Model details
- Strengths
- The product supports shared organizational contact lists with view and edit permissions, which can support centrally managed contact ownership across a team.
- The product provides two-way synchronization with Google Workspace, Outlook, iPhone, and Android, which can fit buyers trying to keep contact records aligned across common work devices and apps.
- The Business plan includes Google Workspace directory management, unlimited backup, and advanced security and logging, which can support governance-oriented buying needs.
- The Corporate edition adds hosting choice, custom LLMs, unlimited AI credits, a dedicated account manager, and priority support, which can fit enterprise procurement patterns that require vendor-side service options.
- Cautions
- The product is not positioned as a standalone sales CRM with pipeline, forecasting, and opportunity management, so buyers needing those workflows should not treat it as a replacement.
- Free plan sharing is limited to one shared list with up to 100 contacts and two team members, which can constrain group adoption beyond a small evaluation use case.
- Public materials do not establish export formats, post-cancellation data retention, or a public service-level agreement, which leaves some procurement checks unresolved before purchase.
ContactsFlow provides a synchronized contact database for Google Workspace and multi-platform environments, supporting AI-driven enrichment and directory management, provided that buyers can verify unlisted pricing structures and data access rules.
- Review confidence
- 69/100
Model details
- Strengths
- Enables continuous two-way contact synchronization across Google Workspace, Outlook, iPhone, Android, and connected customer relationship management tools.
- Automates contact creation and updates by extracting names, signatures, and email content directly from Gmail with AI.
- Supports central directory management, multi-domain sharing, and detailed view and edit permissions for organizational contact lists.
- Cautions
- The paid Teams and Business plan price points are not publicly bound, requiring direct commercial confirmation.
- The operational rules for AI credits, including reset periods, rollover, and overage pricing, are not established.
- The predecessor product name Shared Contacts for Gmail remains on several legal and security pages, which may require contract verification.
ContactsFlow fits Google Workspace-centric teams that need shared contact lists, two-way sync to major email clients and mobile devices, and tiered governance controls, provided buyers confirm paid per-user pricing, AI-credit terms, and data-exit details directly with the vendor.
- Review confidence
- 65/100
Model details
- Strengths
- Shared organizational contact lists with view and edit permissions let teams maintain one governed business contact set instead of fragmented personal address books.
- Two-way synchronization with Google Workspace, Outlook, iPhone, and Android keeps the same contacts current on the clients and devices already in daily use.
- AI-assisted capture can create and update contacts from email content or signatures and store email summaries as notes, reducing manual entry for inbound contacts.
- Business edition adds unlimited custom fields, Google Workspace directory management, unlimited backup, and advanced security logging for larger governed deployments.
- Cautions
- Free edition limits shared use to two team members and one shared list of 100 contacts, so any broader multi-user production sharing requires a paid edition.
- Teams and Business per-user amounts appear in multiple states on the pricing page without a single public binding, so commercial terms must be confirmed directly before purchase.
- Plan-included AI credits lack publicly established reset periods, overage pricing, rollover rules, and an operational credit definition.
- Export formats, post-cancellation retention, and a public SLA are not established, so buyers with strict data-exit or uptime requirements need vendor confirmation.
Research transparency
How this page was researched
A compact record of the evidence used, what was not tested, and which conclusions still need verification.
- Official sources
- 5
- Broad product review sources
- 0
- Marketplace and app-store sources
- 3
- Editorial sources
- 0
- Latest evidence check
- Jul 28, 2026
Global Tool Radar generated this assessment from structured facts linked to public sources. No Global Tool Radar hands-on test is recorded in this page's research data. Any external hands-on assessment is identified separately and does not affect the Global Tool Radar score.
Conflict handlingUnresolved evidence is disclosed on the page; affected deterministic calculations and price schema are withheld when the conflict is blocking.
View research methodologyVerified findingsA permanent Free plan is available. The site also references a 15-day free trial in its FAQ prompts, but publicly accessible content did not establish its eligible paid plan, conversion terms, or post-trial pricing.
- Permanent free tier, per-user paid tiers, and a quote-based corporate edition.
- Shared organizational contact lists with view and edit permissions Two-way contact synchronization with Google Workspace, Outlook, iPhone, and Android AI-assisted contact capture, creation, updates, summaries, and enrichment Google Workspace directory management on Business Multi-domain contact sharing Automatic duplicate removal Mobile application, Gmail add-on, Workspace add-ons, and Chrome extension availability by plan Unlimited backup and advanced security and logging on Business Corporate hosting choices and custom LLMs
- Free
- ContactsFlow has Free, Teams, Business, and Corporate editions. Free is limited to two team members and one shared list with up to 100 contacts. Teams and Business are per-user paid editions. Corporate is an on-demand, sales-led edition that includes Business capabilities plus hosting choice, custom LLMs, unlimited AI credits, a dedicated account manager, and priority support.
Verification notes and unresolved itemsThe current pricing page visibly presents two different per-user monthly amounts for Business ($2.99 and $3.49) while repeating Monthly and Yearly controls, but the publicly captured text does not bind each amount to a specific billing selection. The page also presents $1.99 per user/month for Teams without a reliably captured billing-state binding. Numeric paid offers are omitted until those commercial states can be independently confirmed.
- ContactsFlow is explicitly presented as the renamed Shared Contacts for Gmail product.
- The pricing page shows Free, Teams, Business, and Corporate as the exact target-product ladder.
- It visibly displays Teams at $1.99 per user/month and Business at both $2.99 and $3.49 per user/month alongside Monthly and Yearly controls, but publicly captured text does not establish which control state applies to each amount
- retained paid numeric offers are therefore omitted.
Sources checked
ContactsFlow source links
FAQ
ContactsFlow FAQ
Is there a free ContactsFlow plan?
Yes. The permanent Free edition includes unlimited contact lists and contacts, 15 AI credits, one shared list capped at 100 contacts, and two team members.
What does ContactsFlow synchronize?
The pricing comparison states two-way synchronization with Google Workspace, Outlook, iPhone, and Android. The product also describes synchronization with connected CRMs and other tools.
Which plan adds Google Workspace directory management?
Business includes Google Workspace Directory Management, along with advanced security and logging, unlimited backup, developer tools, and Chrome extension access.
Does ContactsFlow use AI with email information?
Its Gmail AI updater is described as creating contacts from information captured from email content or signatures and saving email summaries as contact notes.
What is included in Corporate?
Corporate includes everything in Business plus hosting-solution choice, custom LLMs, unlimited AI credits, a dedicated account manager, and priority support. Pricing is on demand.
Popular comparisons
Common ContactsFlow comparisons
Only high-scoring and nearby tools from the same subcategory are shown, avoiding comparisons between unrelated use cases.