Global Tool Radar

Sales & CRM / Contact Management Software

ContactsFlow Review, Pricing, Pros & Cons

ContactsFlow helps organizations share, synchronize, organize, and govern business contacts across Google Workspace, mobile devices, and connected applications.

Research by Global Tool Radar Research SystemEvidence checked: Jul 28, 2026AI-assisted · No Global Tool Radar hands-on testView research methodology
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Buying snapshot

Quick buying snapshot

A compact view of who this tool fits, what it costs, and what to confirm before choosing it.

Best for
  • Your organization runs on Google Workspace and needs centrally managed, shared business contacts and directories: ContactsFlow is positioned around Google Workspace shared contacts, directory management, and synchronization across team devices and connected tools.
  • Teams need current shared contacts on mobile devices and in Google Workspace applications rather than a full CRM pipeline: The product supports shared-contact access and updates across devices, plus mobile, Gmail, Workspace, Docs, Calendar, Drive, and Chrome experiences.
More buying conditions
  • You want AI-assisted capture and enrichment from emails, images, business cards, voice conversations, or forms: ContactsFlow publicly describes automatic contact creation and enrichment from those inputs.
  • You need enterprise-oriented contact governance, audit logging, backup, multi-domain sharing, or custom hosting options: Business adds directory management, advanced security and logging, and unlimited backup; Corporate adds hosting choice and dedicated support.
Not for
  • You need a complete sales CRM with pipeline management, opportunity forecasting, and native sales-process reporting: ContactsFlow is presented as a contact-sharing, synchronization, directory-management, and contact-enrichment product rather than a full pipeline CRM.
  • You require transparent, fully bound public pricing for paid plans before procurement: The current paid-plan price display contains multiple amounts whose Monthly versus Yearly commercial states are not clearly established in the publicly captured page text.
More buying conditions
  • You require a publicly documented SLA, post-cancellation retention period, export-format policy, or detailed AI-training policy: These specific commercial and data-governance details were not publicly established in the reviewed official materials.
Pricing
  • Permanent free tier, per-user paid tiers, and a quote-based corporate edition.
  • Corporate · Requires quote · per user · per month · custom quote · Organizations with enterprise needs
Free or trial access
  • A permanent Free plan is available. The site also references a 15-day free trial in its FAQ prompts, but publicly accessible content did not establish its eligible paid plan, conversion terms, or post-trial pricing.

Product scope

Product functionality and purchase scope

ContactsFlow is a collaborative contact-management and shared-directory product for creating, organizing, sharing, synchronizing, and enriching organizational contacts across Google Workspace, connected devices, and supported applications.

Product checked: Jul 28, 2026

Functionality reviewed
  • ContactsFlow web application and shared-contact management
  • Google Workspace contact and directory synchronization
  • AI-assisted contact capture and enrichment
  • Mobile, Gmail, Workspace, Docs, Calendar, Drive, and Chrome add-ons where included by plan
Non-target functionality excluded from scoring
  • A full sales-pipeline CRM
  • Third-party CRM subscriptions
  • Third-party applications connected through Google Contacts or Zapier
  • Custom automation or implementation services beyond the ContactsFlow subscription

Buying attributes

Comparable purchase facts

Structured facts selected for this software category and supported by the linked public evidence.

Contact sync directionGoogle Workspace, Outlook, iPhone, Android
Two way
View source
Contact sync frequencyGoogle Workspace
Real time
View source
Cross-domain contact sharing
Yes
View source
Duplicate contact handling
Automatic
View source
Email data access
Message content
View source
AI usage or credit model
Included allowance
View source
Questions to confirm before purchase
  • Administrator installation requirement
  • Deletion sync behavior
  • Sync conflict resolution
  • Customer data used for AI training
  • AI disable control
  • Contact export formats
  • Post-cancellation data retention
  • Public service-level agreement

Pricing plans

ContactsFlow pricing table

Pricing checked: Jul 28, 2026

Official factConfidence 66%1 linked source

ContactsFlow has Free, Teams, Business, and Corporate editions. Free is limited to two team members and one shared list with up to 100 contacts. Teams and Business are per-user paid editions. Corporate is an on-demand, sales-led edition that includes Business capabilities plus hosting choice, custom LLMs, unlimited AI credits, a dedicated account manager, and priority support.

Official pricing page
Commercial scope needs confirmation

Current official sources describe an offer or purchase route differently. The page remains usable, but affected price schema is withheld until the scope is resolved.

  • The current pricing page visibly presents two different per-user monthly amounts for Business ($2.99 and $3.49) while repeating Monthly and Yearly controls, but the publicly captured text does not bind each amount to a specific billing selection. The page also presents $1.99 per user/month for Teams without a reliably captured billing-state binding. Numeric paid offers are omitted until those commercial states can be independently confirmed.
PlanPriceKey differencesBest for
Free
  • Free
  • Included AI credits: 15 AI credits.
  • Shared contact lists: 1 list with 100 contacts maximum.
  • Team members: 2 team members.
Individuals or very small teams evaluating shared contacts with a limited contact-sharing footprint.
TeamsAmount unverified — check official pricing
  • Included AI credits: 50 AI credits.
  • Shared contacts: Unlimited.
  • Team members: Unlimited team members.
Small teams that need unlimited shared contacts and team members with a larger AI-credit allowance.
BusinessAmount unverified — check official pricing
  • Included AI credits: 100 AI credits.
  • Custom fields: Unlimited.
  • Google Workspace directory management: Included.
  • Advanced security and logging: Included.
  • Backup: Unlimited.
Growing organizations needing unlimited custom fields, Google Workspace directory management, audit-oriented controls, backup, developer tools, and Chrome extension access.
Corporate
  • Requires quote · per user · per month · custom quote · Organizations with enterprise needs
  • Hosting solution choice: Choice of hosting solution; Corporate edition.
  • Custom LLMs: Included; Corporate edition.
  • AI credits: Unlimited AI credits; Corporate edition.
  • Dedicated account manager: Included; Corporate edition.
  • Priority support: Included; Corporate edition.
Enterprise organizations requiring tailored hosting, custom LLMs, unlimited AI credits, priority support, and account management.

Plan upgrade triggers

Verified plan boundaries that can change the required edition.

Free Teams

Need more than two team members, more than one shared list, or more than 100 contacts in a shared list.

Supporting pricing evidence
Teams Business

Need unlimited custom fields, Google Workspace directory management, advanced security and logging, unlimited backup, developer tools, or Chrome extension access.

Supporting pricing evidence
Business Corporate

Need hosting choice, custom LLMs, unlimited AI credits, a dedicated account manager, or priority support.

Supporting pricing evidence
What is included, connected, or sold separately

Product scope

What is included, connected, or sold separately

Material capabilities are separated by their verified relationship to the target product.

AI-assisted contact capture and enrichment from email, images, business cards, forms, and voiceIncluded capability

The product describes automatic contact creation and enrichment from multiple information sources.

Official source
Automatic duplicate contact removalIncluded capability

The pricing comparison lists duplicate auto-removal but its publicly captured text does not expose a per-plan checkmark mapping.

Official source
Cross-domain shared-contact and directory managementIncluded capability

The official product page describes management and synchronization across multiple domains; the pricing comparison also lists multiple-domain sharing.

Official source
Gmail add-on contact creation and updates using email content or signaturesIncluded capability

The Gmail AI updater is described as creating or updating contacts using information captured from email content or signatures.

Gmail
Official source
Two-way Google Workspace contact synchronizationIncluded capability

The comparison table explicitly names two-way synchronization with Google Workspace.

Google Workspace
Official source
Two-way synchronization with Outlook, iPhone, and AndroidIncluded capability

The pricing comparison groups these endpoints with Google Workspace in its two-way sync statement.

Outlook, iPhone, and Android
Official source
Custom LLMs in the Corporate editionPlan-dependent capability

Custom LLMs are explicitly listed in the Corporate plan card.

Plan: Free: Not verified · Teams: Not verified · Business: Not verified · Corporate: Included
Official source
Connections to 5,000+ applications through Google ContactsThird-party integration

The comparison page describes integrations through Google Contacts; it does not establish that each connected application is a native ContactsFlow integration.

Google Contacts
Official source
Zapier integrationThird-party integration

The pricing comparison explicitly lists Zapier integration without exposing a public plan-state mapping in captured text.

Zapier
Official source
How the score is calculated

Scoring method

How the score is calculated

The score uses the category-specific buying dimensions below and their displayed weights.

This page is based on public product information, official sources, structured feature data, and multi-model AI evaluation. It is not a hands-on lab test unless explicitly stated. Confidence percentages describe our research indicators, not the probability that a claim is true or a measured accuracy rate.

Evidence confidence
85%
AI claim confidence
81%
Required-field evidence status
100%
Evidence freshness
34%
Field traceability
100%
Model agreement
94%
Why this confidence level
  • Evidence confidence uses source level and claim-to-source support; AI claim confidence is shown separately.
  • Required-field evidence status measures whether weighted required claims have evidence links; it does not mean every product behavior was independently verified.
  • 8 of 8 weighted claims have evidence links.
  • 3 A1 documentary official sources and 2 A2 official product sources are linked.
  • 0 independent review sources are retained, including 0 professional sources with an explicit hands-on method.
  • 5 weighted claims are past the review window.
  • 1 non-blocking commercial scope issue requires confirmation.
Contact organization quality25%
82

ContactsFlow supports shared organizational contact lists, custom fields on Business, and plan-based governance that helps centralize contact records for teams that need a managed contact database. The main boundary is that the product facts emphasize contact management rather than full CRM objects, so it fits contact organization workflows better than pipeline-heavy sales operations.

Interaction history and context20%
67

ContactsFlow can create contacts and save summaries or notes from email content or signatures, which helps attach some interaction context to records. The boundary is that the supplied facts do not establish a broader interaction timeline, call logging, or opportunity-linked activity history, so context support is present but limited.

Contact data hygiene15%
83

Automatic duplicate removal, AI-assisted capture from email content and signatures, and unlimited backup on Business all support cleaner contact data maintenance. The score is not higher because the public facts do not establish export formats, deletion behavior, or detailed AI control settings, which matter for governed hygiene workflows.

Follow-up reliability15%
58

Two-way sync across Google Workspace, Outlook, iPhone, and Android can support follow-up continuity by keeping contact records aligned across common devices. The boundary is that deletion sync behavior, conflict resolution, and service-level commitments are not publicly stated, so follow-up reliability depends on buyer validation of those operational details.

Search and segmentation10%
56

Unlimited custom fields on Business can support segmentation by letting teams store more structured contact attributes. The boundary is that the supplied facts do not establish search operators, saved segments, list-building controls, or advanced filtering, so segmentation support is only moderately evidenced.

Sharing and permissions10%
86

ContactsFlow explicitly supports shared organizational contact lists with view and edit permissions, and it also supports multi-domain contact sharing. The score stays below the top range because the facts do not establish deeper permission models, audit granularity by role, or admin policy controls beyond the stated sharing and governance features.

Import, export, and sync quality5%
77

ContactsFlow has verified two-way synchronization with Google Workspace, Outlook, iPhone, and Android, which gives it practical cross-device contact sync coverage. The score is tempered because export formats, deletion sync behavior, conflict resolution, and sync reliability beyond direction and timing are not established in the supplied facts.

Marketplace app signals

Marketplace app signals

These source-reported ratings describe a specific marketplace listing, integration, mobile app, or add-on. They do not automatically represent the complete software product.

Apple App Store3.3/5
Rating count
3 ratingsVery small sample — do not treat as representative
Evaluated scope
Mobile app
Storefront
US
View source
Google Play3.5/5
Review count
197 reviews
Evaluated scope
Mobile app
Storefront
US
View source
Google Workspace Marketplace4.93/5
Rating count
4.3k ratings
Evaluated scope
Integration
View source
Score73
Pricing modelPermanent free tier, per-user paid tiers, and a quote-based corporate edition.
Use caseContact data enrichment, Relationship tracking
Company sizeEnterprise, Mid-market, Small business
Structured tags

ContactsFlow tag profile

Company size
  • Enterprise
  • Mid-market
  • Small business
Use case
  • Contact data enrichment
  • Relationship tracking
Platform
  • Mobile app
Integration ecosystem
  • Google Workspace and Gmail
  • Microsoft 365 and Outlook
Compliance requirement
  • GDPR and CCPA customer privacy
Key features

ContactsFlow core capabilities

  • Shared organizational contact lists with view and edit permissions
  • Two-way contact synchronization with Google Workspace, Outlook, iPhone, and Android
  • AI-assisted contact capture, creation, updates, summaries, and enrichment
  • Google Workspace directory management on Business
  • Multi-domain contact sharing
  • Automatic duplicate removal
Detailed strengths and purchase cautions
Pros

Why it is worth considering

  • It supports shared organizational contact lists with view and edit permissions, which fits teams that need a centrally managed contact database rather than isolated personal address books.
  • It provides two-way contact synchronization with Google Workspace, Outlook, iPhone, and Android, which supports teams that work across desktop and mobile contact surfaces.
  • It includes automatic duplicate removal and AI-assisted contact capture and updates, which can reduce manual cleanup for contact maintenance workflows.
  • Business adds Google Workspace directory management, unlimited custom fields, advanced security and logging, and unlimited backup, which gives growing organizations more control over governed contact data.
Cons

What to confirm before buying

  • It is not positioned as a full-featured sales CRM with pipeline, forecasting, and opportunity management, so teams needing those workflows will need a different product or a separate system.
  • Public materials do not establish export formats, post-cancellation retention, or a public service-level agreement, which leaves some procurement checks unresolved for governed deployments.
  • Paid-plan commercial terms require direct confirmation because the current pricing page presents per-user monthly amounts without a public billing-state binding.
  • The Gmail AI updater is described as using information from email content or signatures, so buyers should confirm internal email-data policy fit before enabling that workflow.
Cross-model buying perspectives

Multi-AI review

Cross-model buying perspectives

Multiple AI models assess this tool against the same buying criteria, so you can compare scores, confidence, fit, cautions, and final views.

AI assessment updated: Sep 23, 2026

Score comparisonGPTxAIRange
Contact organization quality85787
Interaction history and context627210
Contact data hygiene82842
Follow-up reliability645212
Search and segmentation54584
Sharing and permissions84884
Import, export, and sync quality78762
Where models differ
  • Follow-up reliability: 52–64 (12-point range)
  • Interaction history and context: 62–72 (10-point range)
  • Contact organization quality: 78–85 (7-point range)
GPTAI-assisted buyer perspective73

ContactsFlow fits organizations that need shared business contacts, two-way sync across common devices and Google Workspace, and plan-based governance that expands into directory management and audit-oriented controls on higher tiers. It is a stronger fit for contact management than for full sales CRM work, and buyers should confirm paid-plan commercial terms, export needs, retention terms, and enterprise contract details before purchase.

Review confidence
73/100
Model details
Strengths
  • It supports shared organizational contact lists with view and edit permissions, which fits teams that need a centrally managed contact database rather than isolated personal address books.
  • It provides two-way contact synchronization with Google Workspace, Outlook, iPhone, and Android, which supports teams that work across desktop and mobile contact surfaces.
  • It includes automatic duplicate removal and AI-assisted contact capture and updates, which can reduce manual cleanup for contact maintenance workflows.
  • Business adds Google Workspace directory management, unlimited custom fields, advanced security and logging, and unlimited backup, which gives growing organizations more control over governed contact data.
Cautions
  • It is not positioned as a full-featured sales CRM with pipeline, forecasting, and opportunity management, so teams needing those workflows will need a different product or a separate system.
  • Public materials do not establish export formats, post-cancellation retention, or a public service-level agreement, which leaves some procurement checks unresolved for governed deployments.
  • Paid-plan commercial terms require direct confirmation because the current pricing page presents per-user monthly amounts without a public billing-state binding.
  • The Gmail AI updater is described as using information from email content or signatures, so buyers should confirm internal email-data policy fit before enabling that workflow.
xAIAI-assisted buyer perspective73

ContactsFlow fits Google Workspace-centered teams that need shared contact lists, multi-device two-way sync, and email-assisted contact enrichment, provided buyers confirm paid-plan commercial terms, AI-credit mechanics, and email-data policy fit before purchase.

Review confidence
73/100
Model details
Strengths
  • Two-way contact synchronization with Google Workspace, Outlook, iPhone, and Android, with changes reflected instantly on Google Workspace, can keep a shared contact base aligned across desktop and mobile endpoints.
  • Shared organizational contact lists support view and edit permissions, and verified multi-domain sharing can extend governed contact access across domains and organizational units.
  • AI-assisted workflows can create and update contacts from email content or signatures and save email summaries as contact notes, reducing manual entry for Gmail-centric teams.
  • Business adds Google Workspace directory management, unlimited custom fields, unlimited backup, and advanced security and logging for buyers that need stronger administrative and audit-oriented control.
Cautions
  • Free is limited to two team members and one shared list with a 100-contact maximum, so multi-person shared directories require a paid edition.
  • Teams and Business per-user amounts are not established as public binding prices, so buyers must confirm commercial terms directly when pricing is material.
  • AI credits are included by plan, but reset period, overage pricing, rollover, and the operational definition of a credit are not publicly established.
  • Gmail AI features use email message content, so buyers should validate access controls and internal email-data policy fit before enabling those workflows.

Research transparency

How this page was researched

A compact record of the evidence used, what was not tested, and which conclusions still need verification.

Official sources
5
Broad product review sources
0
Marketplace and app-store sources
3
Editorial sources
0
Latest evidence check
Jul 28, 2026
Research basis

Global Tool Radar generated this assessment from structured facts linked to public sources. No Global Tool Radar hands-on test is recorded in this page's research data. Any external hands-on assessment is identified separately and does not affect the Global Tool Radar score.

Conflict handling

Unresolved evidence is disclosed on the page; affected deterministic calculations and price schema are withheld when the conflict is blocking.

View research methodology
Verified findingsA permanent Free plan is available. The site also references a 15-day free trial in its FAQ prompts, but publicly accessible content did not establish its eligible paid plan, conversion terms, or post-trial pricing.
  • Permanent free tier, per-user paid tiers, and a quote-based corporate edition.
  • Shared organizational contact lists with view and edit permissions Two-way contact synchronization with Google Workspace, Outlook, iPhone, and Android AI-assisted contact capture, creation, updates, summaries, and enrichment Google Workspace directory management on Business Multi-domain contact sharing Automatic duplicate removal Mobile application, Gmail add-on, Workspace add-ons, and Chrome extension availability by plan Unlimited backup and advanced security and logging on Business Corporate hosting choices and custom LLMs
  • Free
  • ContactsFlow has Free, Teams, Business, and Corporate editions. Free is limited to two team members and one shared list with up to 100 contacts. Teams and Business are per-user paid editions. Corporate is an on-demand, sales-led edition that includes Business capabilities plus hosting choice, custom LLMs, unlimited AI credits, a dedicated account manager, and priority support.
Verification notes and unresolved itemsThe current pricing page visibly presents two different per-user monthly amounts for Business ($2.99 and $3.49) while repeating Monthly and Yearly controls, but the publicly captured text does not bind each amount to a specific billing selection. The page also presents $1.99 per user/month for Teams without a reliably captured billing-state binding. Numeric paid offers are omitted until those commercial states can be independently confirmed.
  • ContactsFlow is explicitly presented as the renamed Shared Contacts for Gmail product.
  • The pricing page shows Free, Teams, Business, and Corporate as the exact target-product ladder.
  • It visibly displays Teams at $1.99 per user/month and Business at both $2.99 and $3.49 per user/month alongside Monthly and Yearly controls, but publicly captured text does not establish which control state applies to each amount
  • retained paid numeric offers are therefore omitted.
Sources checked

Sources checked

ContactsFlow source links

Security Policy - ContactsFlow™ for Gmail®ContactsFlowLevel A1Linked to 0 scored claimsChecked Jul 28, 2026
Privacy Policy - ContactsFlow™ for Gmail®ContactsFlowLevel A1Linked to 0 scored claimsChecked Jul 28, 2026
Ai Powered Capture - ContactsFlow™ for Gmail®ContactsFlowLevel A2Linked to 1 scored claimChecked Jul 28, 2026
ContactsFlow™ | Your shared contacts always up-to-dateContactsFlowLevel A2Linked to 1 scored claimChecked Jul 28, 2026
Pricing - ContactsFlow™ for Gmail®ContactsFlowLevel A1Linked to 5 scored claimsChecked Jul 28, 2026

FAQ

ContactsFlow FAQ

Is there a free ContactsFlow plan?

Yes. The permanent Free edition includes unlimited contact lists and contacts, 15 AI credits, one shared list capped at 100 contacts, and two team members.

What does ContactsFlow synchronize?

The pricing comparison states two-way synchronization with Google Workspace, Outlook, iPhone, and Android. The product also describes synchronization with connected CRMs and other tools.

Which plan adds Google Workspace directory management?

Business includes Google Workspace Directory Management, along with advanced security and logging, unlimited backup, developer tools, and Chrome extension access.

Does ContactsFlow use AI with email information?

Its Gmail AI updater is described as creating contacts from information captured from email content or signatures and saving email summaries as contact notes.

What is included in Corporate?

Corporate includes everything in Business plus hosting-solution choice, custom LLMs, unlimited AI credits, a dedicated account manager, and priority support. Pricing is on demand.

Popular comparisons

Common ContactsFlow comparisons

Only high-scoring and nearby tools from the same subcategory are shown, avoiding comparisons between unrelated use cases.

VS #1
ContactsFlowvsMesh
73Gap 477

Small business / Relationship tracking / Contact data enrichment

VS #2
ContactsFlowvsBIGContacts
73Gap 982

Small business / Mid-market / Relationship tracking

VS #3
ContactsFlowvsContactsPlus
73Gap 780

Small business / Relationship tracking / Contact data enrichment