- The team needs a choice between single-line AI power dialing and multi-line AI parallel dialing: Koncert maps Melody packages to AI Flow/Power Dialer and Symphony packages to AI Parallel Dialer, with four or five parallel lines depending on package.
- Managers need live listen, whisper coaching, recordings, and a remote salesfloor: Current packages list Remote Salesfloor, live call listen and whisper, call recordings, call library, and team reporting; Remote Coach supports live and post-call coaching.
- Caller-ID health and local presence are material to the outbound motion: Current packages include managed caller-ID reputation and automated local presence, while the official product description documents monitoring, remediation, replacement, and area-code mapping.
- The team wants Salesforce or HubSpot activity to stay synchronized with dialing work: Koncert documents bi-directional CRM sync, automatic activity updates, and automatic logging of call activity, notes, and outcomes.
- Strategic accounts require human help navigating gatekeepers, IVRs, and voicemail: Agent-Assisted Dialer uses human dialing agents to handle gatekeepers, phone trees, and voicemail before transferring live target contacts to the sales rep.
Sales & CRM / Sales Dialer Software
Koncert Review, Pricing, Pros & Cons
Koncert is a B2B sales engagement product whose core dialer offering includes AI parallel, AI power, agent-assisted, and click-to-call dialing with CRM synchronization.
Research by Global Tool Radar Research SystemEvidence checked: Jul 28, 2026AI-assisted · No Global Tool Radar hands-on testView research methodology
Buying snapshot
Quick buying snapshot
A compact view of who this tool fits, what it costs, and what to confirm before choosing it.
- The buyer needs a public, deterministic per-seat price or contract total before engaging sales: All four current packages require a quote; numeric price, unit, billing schedule, commitment, renewal terms, and implementation amount are not public.
- The team needs a documented regulatory DNC-list suppression workflow or a public SLA: Koncert publishes TCPA design information and support channels but does not publicly document regulatory DNC-list suppression or a service-level commitment.
- The calling pattern is atypical, very high volume, B2C, a call-center service, or otherwise outside ordinary B2B use: Calling is subject to a Fair and Reasonable Use Policy, and some appointment-setting, lead-generation, telemarketing, call-center, or B2C use requires Koncert's prior written approval.
- The buyer expects Click Dialer to be a clearly priced standalone current package: The current pricing ladder embeds click-to-call in all four packages, while the current product description defines Click Dialer as a feature within AI Flow, AI Parallel, or Koncert Cadence; no standalone current numeric offer is published.
- Four named SaaS dialer packages sold through custom quotes, with optional add-on products and a separately purchasable Agent-Assisted Dialer license.
- Melody · Requires quote · custom quote
- No permanent free plan is advertised. Official AI dialer pages offer a free-trial entry, but no public trial duration, included package, eligibility, or conversion terms were found.
Product scope
Product functionality and purchase scope
This profile evaluates Koncert's B2B sales dialer platform, its four marketed dialing modes, the current Melody and Symphony quote packages, and the dialer capabilities bundled into those packages.
Product checked: Jul 28, 2026
- AI Power Dialer, also called AI Flow Dialer
- AI Parallel Dialer
- Agent-Assisted Dialer
- Click Dialer or Click-to-Call Dialer
- Melody
- Symphony
- Melody+
- Symphony+
- Quick Connect, caller-ID management, local presence, CRM integrations, analytics, recording, coaching, and Remote Salesfloor capabilities bundled with current dialer packages
- Koncert Phone add-on
- Koncert AI Voice Agent add-on
- AI PitchLab add-on
- Koncert Cadence add-on except as a related Click Dialer access path
- Waterfall Data Enrichment add-on
- Professional services and unpriced custom implementation
- Unbound legacy or test-page price fragments
- Agent-Assisted Dialer license: Koncert documents Agent-Assisted Dialer as human-agent power-dialing software and service that may be provided as part of a package or through a separately purchased Agent-Assisted Dialer license. It is not mapped to any of the four visible Melody or Symphony packages.
- Click Dialer through Koncert Cadence: Koncert Cadence is a separate add-on product that provides Click Dialer access from a prospect screen. The current Melody and Symphony packages already list click-to-call on the dialer call-list screen.
Pricing plans
Koncert pricing table
Pricing checked: Jul 28, 2026
Official factConfidence 94%2 linked sources
Melody and Melody+ package the single-line AI Power/Flow Dialer; Symphony and Symphony+ package the AI Parallel Dialer. Every current package uses a Get Pricing or GET A QUOTE route with no public numeric amount. Plus packages add AI objection detection and AI summary notes/transcriptions; Symphony+ raises the advertised parallel-line count from four to five. Koncert also documents Agent-Assisted Dialer as available within a package or through a separately purchased license. Calling is described as unlimited in count subject to the Fair and Reasonable Use Policy, while numeric overage rates, payment timing, commitment, renewal, implementation amount, and add-on prices are not public.
Official pricing pagePlanPriceKey differencesBest for
MelodyKoncert Melody package with AI Flow Dialer
- Requires quote · custom quote
SymphonyKoncert Symphony package with AI Parallel Dialer
- Requires quote · custom quote
- Maximum parallel lines: 4 parallel lines; AI Parallel Dialer sessions.
Melody+Koncert Melody+ package with AI Flow Dialer
- Requires quote · custom quote
Symphony+Koncert Symphony+ package with AI Parallel Dialer
- Requires quote · custom quote
- Maximum parallel lines: 5 parallel lines; AI Parallel Dialer sessions.
Plan upgrade triggers
Verified plan boundaries that can change the required edition.
Need published AI objection detection and AI summary notes and transcriptions while retaining single-line AI Flow Dialer.
Supporting pricing evidenceNeed a fifth parallel line or published AI objection detection and AI summary notes and transcriptions.
Supporting pricing evidenceProduct scope
What is included, connected, or sold separately
Material capabilities are separated by their verified relationship to the target product.
AI Voice Agent add-onAdd-on
The current pricing page labels AI Voice Agent as an add-on that can supercharge any plan.
Plan: Melody: Optional add-on · Symphony: Optional add-on · Melody+: Optional add-on · Symphony+: Optional add-onKoncert AI Voice Agent
AI sales roleplay and pitch-training add-onAdd-on
The pricing page explicitly labels AI PitchLab as an add-on for any plan.
Plan: Melody: Optional add-on · Symphony: Optional add-on · Melody+: Optional add-on · Symphony+: Optional add-onAI PitchLab
Koncert Phone cloud-phone add-onAdd-on
The current pricing page labels Koncert Phone as an add-on that can supercharge any plan.
Plan: Melody: Optional add-on · Symphony: Optional add-on · Melody+: Optional add-on · Symphony+: Optional add-onKoncert Phone
Multi-channel sequencing add-onAdd-on
The pricing page explicitly labels the multi-channel sequencer as an add-on for any plan.
Plan: Melody: Optional add-on · Symphony: Optional add-on · Melody+: Optional add-on · Symphony+: Optional add-onKoncert Cadence
Waterfall contact-data enrichment add-onAdd-on
The pricing page explicitly labels Waterfall Data Enrichment as an add-on for any plan.
Plan: Melody: Optional add-on · Symphony: Optional add-on · Melody+: Optional add-on · Symphony+: Optional add-onWaterfall Data Enrichment
Automated local presence in all current packagesIncluded capability
Koncert automatically selects local caller IDs based on prospect area code.
Plan: Melody: Included · Symphony: Included · Melody+: Included · Symphony+: Included
Click-to-call on current plan call-list screensIncluded capability
Although marketed as one of four dialer modes, the current product-description document defines Click Dialer as a click-to-call software feature within AI Flow, AI Parallel, or Cadence.
Plan: Melody: Included · Symphony: Included · Melody+: Included · Symphony+: Included
Configurable recording for two-party-consent statesIncluded capability
Koncert documents manager settings to enable call recording for users and for two-party-consent states, but does not publicly establish an automatic jurisdiction engine or configurable consent announcement.
Fully managed caller-ID reputation in current packagesIncluded capability
The current plan cards include this component; the product-description document defines its monitoring, remediation, mapping, and managed replacement functions.
Plan: Melody: Included · Symphony: Included · Melody+: Included · Symphony+: IncludedFully Managed Caller IDs
Live listen, whisper, and post-call coachingIncluded capability
All current cards list live call listen and whisper plus call recordings and call library.
Plan: Melody: Included · Symphony: Included · Melody+: Included · Symphony+: IncludedRemote Coach
HubSpot integration with automatic call loggingNative integration
Koncert documents real-time updates of HubSpot activity logs, notes, and call outcomes.
Plan: Melody: Included · Symphony: Included · Melody+: Included · Symphony+: IncludedHubSpot
Salesforce integration with automatic activity updatesNative integration
All current plan cards list integrations, and Koncert documents direct Salesforce bi-directional sync and automatic activity updates.
Plan: Melody: Included · Symphony: Included · Melody+: Included · Symphony+: IncludedSalesforce
AI Parallel Dialer in Symphony packagesPlan-dependent capability
Symphony is advertised for one to four parallel lines and Symphony+ for one to five. The cards do not explicitly state unavailability in Melody packages.
Plan: Melody: Not verified · Symphony: Included · Melody+: Not verified · Symphony+: IncludedAI Parallel Dialer
AI objection detection in Plus packagesPlan-dependent capability
Current pricing cards list the capability only for Melody+ and Symphony+; base-package unavailability is not stated explicitly.
Plan: Melody: Not verified · Symphony: Not verified · Melody+: Included · Symphony+: Included
AI summary notes and transcriptions in Plus packagesPlan-dependent capability
Current pricing cards list the capability only for Plus packages. Koncert's product description says transcription/conversation intelligence and AI summaries are optional subscription functionality that can be disabled.
Plan: Melody: Not verified · Symphony: Not verified · Melody+: Included · Symphony+: Included
Single-line AI Power or AI Flow Dialer in Melody packagesPlan-dependent capability
Koncert uses AI Power Dialer and AI Flow Dialer for the same single-line mode. The pricing cards establish inclusion in Melody and Melody+ but do not explicitly state unavailability in Symphony packages.
Plan: Melody: Included · Symphony: Not verified · Melody+: Included · Symphony+: Not verifiedAI Power Dialer / AI Flow Dialer
Separately licensable human Agent-Assisted Dialer serviceSeparate product
Koncert documents this as software plus human dialing service, available within a package or through a separately purchased license; the current named pricing cards do not map it to a plan.
Agent-Assisted Dialer
Scoring method
How the score is calculated
The score uses the category-specific buying dimensions below and their displayed weights.
This page is based on public product information, official sources, structured feature data, and multi-model AI evaluation. It is not a hands-on lab test unless explicitly stated.
- Evidence confidence
- 85%
- AI claim confidence
- 96%
- Required-field evidence status
- 100%
- Evidence freshness
- 66%
- Field traceability
- 100%
- Model agreement
- 93%
Why this confidence level
- Evidence confidence uses source level and claim-to-source support; AI claim confidence is shown separately.
- Required-field evidence status measures whether weighted required claims have evidence links; it does not mean every product behavior was independently verified.
- 8 of 8 weighted claims have evidence links.
- 5 A1 documentary official sources and 6 A2 official product sources are linked.
- 5 independent review sources are retained, including 0 professional sources with an explicit hands-on method.
- No weighted claim is past the review window.
- No blocking evidence conflict was identified.
Dialing productivity modes25%
89Koncert supports single-line AI Power or AI Flow dialing in Melody and Melody+ and AI Parallel dialing in Symphony and Symphony+, so buyers can choose between focused power dialing and higher-throughput parallel dialing in one product family, with only the specific parallel-line count varying by plan.
Connection quality and answer rates15%
81AI live-answer and voicemail detection, automated local presence, fully managed caller-ID health, and Quick Connect low-latency transfer support answer-rate and handoff quality, though caller-ID remediation remains discretionary and may require buying more numbers.
Call automation efficiency12%
79Koncert includes AI voicemail and live-answer detection, automated voicemail messages, click-to-call from call lists or related surfaces, and agent-assisted dialing, which covers multiple call-automation steps, although the public facts do not show published usage limits or pricing for every automation path.
Calling compliance controls12%
46Teams get a selectable Do Not Call disposition and vendor TCPA/privacy statements with legal disclaimers, yet regulatory DNC-list suppression is not verified and Fair Use plus B2B-use restrictions still govern calling, so compliance remains largely a buyer-owned control layer.
Recording, QA, and analytics12%
85Equips managers with live listening, whisper coaching, call libraries, and virtual call blitz rooms, with Melody+ and Symphony+ adding AI summaries and transcriptions.
Routing and queue management12%
56Agent-Assisted navigation of gatekeepers, IVRs, and voicemail plus Remote Salesfloor and call-blitz rooms cover assisted reach and team calling sessions, but dedicated inbound-style queue routing and advanced ACD controls are not established as core dialer package features.
CRM logging workflow8%
85Features bi-directional CRM synchronization and automatic call-activity logging, including click-to-call directly from Salesforce, though continuous sync latency and other CRM integrations are undocumented.
Operational reliability4%
51Managed caller-ID health and unlimited call counts under a Fair and Reasonable Use Policy provide operating guardrails, but the absence of a public SLA and discretionary caller-ID remediation terms leave uptime and remediation commitments to the negotiated contract.
Public review signals
Koncert’s public aggregates are strongest on G2 volume and broadly positive across the small-sample marketplaces that verified it.
Verified public aggregates show Koncert at 4.6/5 on G2 from 396 reviews, 4.6/5 on GetApp, Capterra, and Software Advice from 8 reviews each, and 8.3/10 on TrustRadius from 10 reviews and ratings.
Public review signals updated: Jul 28, 2026
Commonly reported strengths
- G2: users commonly praise ease of use, time savings, and high call volume/productivity.
- GetApp: user feedback highlights ease of use, features, and customer support.
- TrustRadius: the visible pricing/value context emphasizes reasonably priced soft phone and ROI.
Commonly reported concerns
- G2: some users mention call/connect lag, bugs, and dialing issues.
- GetApp: the 8-review sample means the aggregate is still a small public signal; visible feature ratings are strongest around support and features, with lead management lower.
- TrustRadius: pricing comparisons and review snippets suggest cost is an important decision factor.
G24.6/5
- Review count
- 396 reviews
- Source context
- G2 Koncert reviewsExact product
TrustRadius8.3/10
- Reviews and ratings
- 10 reviews and ratings
- Source context
- TrustRadius Koncert score and reviewsExact product
Limited review signals
These ratings are retained for transparency but are not presented as representative buyer sentiment.
Capterra4.6/5
Insufficient sample · 8 reviews
- Review count
- 8 reviews
- Source context
- Capterra/GetApp network Koncert reviewsExact product
GetApp4.6/5
Insufficient sample · 8 reviews
- Review count
- 8 reviews
- Source context
- GetApp Koncert reviewsExact product
Software Advice4.6/5
Insufficient sample · 8 reviews
- Review count
- 8 reviews
- Source context
- Software Advice Koncert reviewsExact product
Koncert tag profile
Company size
- Mid-market
- Small business
Business function
- Sales development
Use case
- Outbound prospecting
- Sales call coaching
Integration ecosystem
- Salesforce
- HubSpot
- Telephony and VoIP
Compliance requirement
- Call recording consent
- GDPR and CCPA customer privacy
- TCPA and Do Not Call compliance
Koncert core capabilities
- AI Parallel Dialer with four-line Symphony and five-line Symphony+ packages
- Single-line AI Power or AI Flow Dialer in Melody and Melody+
- Agent-Assisted Dialer with human navigation of gatekeepers, IVRs, and voicemail
- Click-to-call from Koncert call lists, Salesforce, or Koncert Cadence
- AI voicemail and live-answer detection with automated voicemail messages
- Quick Connect low-latency live-call transfer
Detailed strengths and purchase cautions
Why it is worth considering
- Melody and Symphony packages give teams a clear choice between single-line AI Power/Flow dialing and AI Parallel dialing at four lines, with Symphony+ raising parallel capacity to five lines for higher-throughput sessions.
- AI live-answer and voicemail detection, automated voicemail drops, Quick Connect live-call transfer, automated local presence, and managed caller-ID health support connection attempts without requiring agents to handle every screening step manually.
- Remote Coach live listen and whisper, call recordings, a call library, analytics and reporting, plus AI objection detection and AI summaries/transcriptions on Plus packages, give managers coaching and review workflows inside the dialer stack.
- Bi-directional CRM synchronization with automatic call-activity logging, including click-to-call from Salesforce or Koncert call lists, reduces manual disposition entry for Salesforce and HubSpot-centered outbound teams.
What to confirm before buying
- Every named package and listed add-on routes through Get Pricing or GET A QUOTE, so buyers cannot compare numeric license, implementation, commitment, or overage costs before sales engagement.
- Compliance tooling centers on a selectable Do Not Call disposition and vendor TCPA/privacy positions with legal-advice disclaimers, without verified regulatory DNC-list suppression for buyer-controlled list scrubbing.
- Agent-Assisted Dialer is documented as available inside a package or via a separately purchased license, but dial, connect, hour, or allowance rates are not public, so assisted-gatekeeper economics remain quote-dependent.
- Operational terms leave callers under a Fair and Reasonable Use Policy despite no stated call-count cap, and caller-ID remediation or replacement can require customer cooperation and possible purchase of additional caller IDs at Koncert’s discretion.
Multi-AI review
Cross-model buying perspectives
Multiple AI models assess this tool against the same buying criteria, so you can compare scores, confidence, fit, cautions, and final views.
AI assessment updated: Jul 28, 2026
Score comparisonGPTxAIGeminiRange
Dialing productivity modes9088902
Connection quality and answer rates7880857
Call automation efficiency8076804
Calling compliance controls4846453
Recording, QA, and analytics8684852
Routing and queue management65545015
CRM logging workflow8486852
Operational reliability58564018
- Operational reliability: 40–58 (18-point range)
- Routing and queue management: 50–65 (15-point range)
- Connection quality and answer rates: 78–85 (7-point range)
GPTAI-assisted buyer perspective74
Koncert fits outbound B2B sales teams that want a choice between single-line AI-assisted dialing and higher-throughput parallel dialing, plus CRM sync and coaching tools, but buyers should confirm quote pricing, contract terms, compliance requirements, and the exact package mapping for any agent-assisted or add-on features.
- Review confidence
- 74/100
Model details
- Strengths
- The current package ladder supports both single-line AI Power or AI Flow dialing and multi-line AI Parallel dialing, which lets a team choose a dialing mode that matches its outbound motion.
- The product includes bi-directional CRM sync and automatic call-activity logging, which can reduce manual call logging for Salesforce and HubSpot workflows.
- The platform includes live listen, whisper coaching, call libraries, recordings, analytics, and virtual salesfloor or call-blitz workflows, which supports manager-led coaching and review.
- Koncert states that AI Flow, AI Parallel, and Click Dialer have no limit on the number of phone calls, subject to its Fair and Reasonable Use Policy.
- Cautions
- All current packages route through custom quotes, so public price comparison and full commercial review are not available before sales contact.
- Koncert does not publicly document a regulatory DNC-list suppression feature, so teams that need verified suppression should not assume it is included.
- The current product-description material presents Click Dialer as a feature within other Koncert products rather than a standalone package, so buyers should confirm how that mode is licensed in their selected plan.
- The public facts do not establish a documented mobile app for running outbound dialer campaigns, which matters for teams that need mobile execution.
xAIAI-assisted buyer perspective71
Koncert suits B2B outbound sales-development teams that need selectable single-line AI power dialing or multi-line AI parallel dialing with CRM activity sync, provided the buyer can run a custom-quote process and independently validate Fair Use, caller-ID, and compliance boundaries.
- Review confidence
- 71/100
Model details
- Strengths
- Melody and Symphony packages give teams a clear choice between single-line AI Power/Flow dialing and AI Parallel dialing at four lines, with Symphony+ raising parallel capacity to five lines for higher-throughput sessions.
- AI live-answer and voicemail detection, automated voicemail drops, Quick Connect live-call transfer, automated local presence, and managed caller-ID health support connection attempts without requiring agents to handle every screening step manually.
- Remote Coach live listen and whisper, call recordings, a call library, analytics and reporting, plus AI objection detection and AI summaries/transcriptions on Plus packages, give managers coaching and review workflows inside the dialer stack.
- Bi-directional CRM synchronization with automatic call-activity logging, including click-to-call from Salesforce or Koncert call lists, reduces manual disposition entry for Salesforce and HubSpot-centered outbound teams.
- Cautions
- Every named package and listed add-on routes through Get Pricing or GET A QUOTE, so buyers cannot compare numeric license, implementation, commitment, or overage costs before sales engagement.
- Compliance tooling centers on a selectable Do Not Call disposition and vendor TCPA/privacy positions with legal-advice disclaimers, without verified regulatory DNC-list suppression for buyer-controlled list scrubbing.
- Agent-Assisted Dialer is documented as available inside a package or via a separately purchased license, but dial, connect, hour, or allowance rates are not public, so assisted-gatekeeper economics remain quote-dependent.
- Operational terms leave callers under a Fair and Reasonable Use Policy despite no stated call-count cap, and caller-ID remediation or replacement can require customer cooperation and possible purchase of additional caller IDs at Koncert’s discretion.
GeminiAI-assisted buyer perspective70
Koncert serves outbound B2B sales teams needing versatile AI-driven dialing modes, offering parallel, single-line power, and human agent-assisted dialing with solid CRM synchronization, provided they can accept unpublicized custom pricing and a lack of a public Service Level Agreement.
- Review confidence
- 70/100
Model details
- Strengths
- Offers multiple dialing modes including single-line AI Flow/Power, multi-line parallel dialing up to four lines on Symphony or five lines on Symphony+, and click-to-call.
- Facilitates human-driven Agent-Assisted dialing to navigate gatekeepers, IVR systems, and voicemails, available through packages or separate licensing.
- Provides extensive team coaching and collaboration capabilities via Remote Coach live listening, whisper mode, and virtual Remote Salesfloor call blitz rooms.
- Enhances connection opportunities through automated local presence, fully managed caller-ID health, and low-latency Quick Connect live transfers.
- Cautions
- All packages, add-ons, and separate licenses require a custom sales quote, leaving standard software costs and contract commitment terms unpublicized.
- Lacks native regulatory DNC-list suppression, offering only a selectable Do Not Call disposition and leaving regulatory compliance verification to the buyer.
- Uptime reliability is undocumented as there is no publicly available Service Level Agreement (SLA) for outbound campaign dialer operations.
Research transparency
How this page was researched
A compact record of the evidence used, what was not tested, and which conclusions still need verification.
- Official sources
- 11
- Broad product review sources
- 5
- Marketplace and app-store sources
- 0
- Editorial sources
- 0
- Latest evidence check
- Jul 28, 2026
Research basis
Global Tool Radar generated this assessment from structured facts linked to public sources. No Global Tool Radar hands-on test is recorded in this page's research data. Any external hands-on assessment is identified separately and does not affect the Global Tool Radar score.
Conflict handlingNo unresolved evidence conflict is currently recorded.
View research methodologyVerified findingsNo permanent free plan is advertised. Official AI dialer pages offer a free-trial entry, but no public trial duration, included package, eligibility, or conversion terms were found.
- Four named SaaS dialer packages sold through custom quotes, with optional add-on products and a separately purchasable Agent-Assisted Dialer license.
- AI Parallel Dialer with four-line Symphony and five-line Symphony+ packages Single-line AI Power or AI Flow Dialer in Melody and Melody+ Agent-Assisted Dialer with human navigation of gatekeepers, IVRs, and voicemail Click-to-call from Koncert call lists, Salesforce, or Koncert Cadence AI voicemail and live-answer detection with automated voicemail messages Quick Connect low-latency live-call transfer Automated local presence and fully managed caller-ID health Bi-directional CRM sync and automatic call-activity logging Remote Coach with live listening and whisper mode Remote Salesfloor, call blitz rooms, recordings, call library, analytics, and reporting AI objection detection and AI summaries/transcriptions in Plus packages
- Requires quote
- Melody and Melody+ package the single-line AI Power/Flow Dialer; Symphony and Symphony+ package the AI Parallel Dialer. Every current package uses a Get Pricing or GET A QUOTE route with no public numeric amount. Plus packages add AI objection detection and AI summary notes/transcriptions; Symphony+ raises the advertised parallel-line count from four to five. Koncert also documents Agent-Assisted Dialer as available within a package or through a separately purchased license. Calling is described as unlimited in count subject to the Fair and Reasonable Use Policy, while numeric overage rates, payment timing, commitment, renewal, implementation amount, and add-on prices are not public.
Verification notes and unresolved itemsVerified on 2026-07-28 against the current rendered pricing page and current first-party product, documentation, integration, support, and trust pages.
- The visible pricing ladder contains four quote packages and no numeric public amount.
- Search-indexed or hidden legacy/test markup exposes bare figures 6, 7, 29, 79, and 99 without a reliable currency, priced unit, billing period, package binding, or current commercial state
- those figures were excluded from plans, startingPrice, usageCharges, and buying conclusions.
- The /pricing/buy-now-testing route was not adopted as a current public purchase path.
Sources checked
Koncert source links
TCPA | KoncertKoncertLevel A1Linked to 0 scored claimsChecked Jul 28, 2026
Koncert is SOC 2 CertifiedKoncertLevel A1Linked to 0 scored claimsChecked Jul 28, 2026
Koncert Trust and ComplianceKoncertLevel A1Linked to 0 scored claimsChecked Jul 28, 2026
Why Koncert - Ultra-Low Latency AI Dialer for B2B SalesKoncertLevel A2Linked to 1 scored claimChecked Jul 28, 2026
Koncert FAQs | AI Sales Dialer, Setup, Caller ID, Features & SupportKoncertLevel A2Linked to 1 scored claimChecked Jul 28, 2026
Koncert Integrations - Salesforce, HubSpot & CRM ConnectivityKoncertLevel A2Linked to 1 scored claimChecked Jul 28, 2026
Description of Koncert ProductsKoncertLevel A1Linked to 5 scored claimsChecked Jul 28, 2026
AI Power Dialer for Faster Live Conversations | KoncertKoncertLevel A2Linked to 1 scored claimChecked Jul 28, 2026
FAQ
Koncert FAQ
What is the difference between Koncert and its dialers?
Koncert is the broader B2B dialer and virtual-salesfloor platform. Within it, Koncert markets AI Parallel, AI Power/Flow, Agent-Assisted, and Click-to-Call dialing modes.
Are AI Power Dialer and AI Flow Dialer different products?
Koncert currently uses AI Power Dialer and AI Flow Dialer for the same single-line AI-assisted dialing mode. Melody and Melody+ are the current packages built around that mode.
Which current packages use AI Parallel Dialer?
Symphony includes AI Parallel Dialer across one to four lines; Symphony+ includes one to five lines and adds AI objection detection plus AI summary notes and transcriptions.
Is Agent-Assisted Dialer included in Melody or Symphony?
The visible pricing ladder does not map Agent-Assisted Dialer to any named Melody or Symphony package. Koncert separately documents it as available within a package or through a separately purchased Agent-Assisted Dialer license.
Is Click Dialer a standalone package?
No current standalone Click Dialer package is publicly shown. All four current packages list click-to-call on the call-list screen, and Koncert's product description defines Click Dialer as a feature accessed within AI Flow, AI Parallel, or Koncert Cadence.
Does Koncert publish prices?
No current numeric package price is public. Melody, Symphony, Melody+, and Symphony+ all route buyers to Get Pricing or GET A QUOTE.
Does Koncert offer unlimited outbound calling?
Koncert states that AI Flow, AI Parallel, and Click Dialer have no limit on the number of phone calls, but usage remains subject to its Fair and Reasonable Use Policy and ordinary B2B-use restrictions.
Which capabilities are add-ons?
The current pricing page labels Koncert Phone, AI Voice Agent, AI PitchLab, Koncert Cadence, and Waterfall Data Enrichment as add-ons that can extend any plan. Their prices are not public.
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