- The sales team wants recording, transcription, summaries, follow-ups, coaching, and deal analysis in one product: Sybill combines conversation capture and analysis with post-meeting execution and deal context.
- Revenue teams want conversation intelligence to act through CRM updates, tasks, scheduled prompts, API, or MCP: Official product and pricing pages document CRM Autofill, AI tasks, prompts, API access, and MCP access.
- The organization needs deal context spanning calls, email, CRM, and Slack: Business and Enterprise expand Ask Sybill to deal and organization context across those systems.
- The CRM is Salesforce, HubSpot, Zoho, or Microsoft Dynamics 365: The official CRM Autofill guide names all four CRM integrations.
- The buyer wants a permanent free entry plan or a no-card evaluation: Sybill lists a $0 Free edition and a 14-day Business trial without a credit card.
Sales & CRM / Conversation Intelligence Software
Sybill Review, Pricing, Pros & Cons
Sybill is an AI sales assistant that records and analyzes sales conversations, creates summaries and follow-ups, updates CRM records, and builds shared deal context.
Buying snapshot
Quick buying snapshot
A compact view of who this tool fits, what it costs, and what to confirm before choosing it.
- The organization requires transcripts to remain in each conversation's original spoken language: Sybill documents English output for multilingual conversations and says it does not generate transcripts in the spoken language.
- The organization requires self-service bulk exports containing transcripts, next steps, outcomes, and analysis metadata: The documented bulk offboarding export includes MP4 media but excludes those data types.
- The recording policy cannot accommodate host permission, participant notification, consent configuration, and jurisdictional review: The official consent guide documents configurable notification and consent behavior and warns that legal requirements vary.
- Freemium per-user subscription with monthly and annual paid states, weekly AI credit allowances, separately purchased credit top-ups, and custom Enterprise pricing.
- Pro · $36 USD · per user · per month · Pro monthly billing · billed monthly
- A 14-day Business trial is available without a credit card. After the trial, the account moves to a collaborator license unless a paid plan is purchased.
Product scope
Product functionality and purchase scope
Sybill is evaluated as a sales conversation and deal intelligence platform that records and transcribes meetings, generates summaries and follow-ups, analyzes buyer and deal context, supports coaching, and automates work in connected revenue systems.
Product checked: Aug 7, 2026
- Sybill Free, Pro, Business, and Enterprise editions
- Meeting and call recording, transcription, summaries, and pre-meeting briefs
- Conversation, buyer, deal, representative, and pipeline analysis
- Call review, comments, snippets, collections, and coaching workflows
- Ask Sybill, AI tasks, scheduled prompts, follow-up drafts, and generated sales assets
- Deal workspace, CRM synchronization, CRM Autofill, Slack workflows, API, and MCP where included by plan
- Desktop, browser, mobile, and in-person meeting capture surfaces
- Third-party CRM products including Salesforce, HubSpot, Zoho, and Microsoft Dynamics 365
- Third-party meeting and communication products including Zoom, Google Meet, Microsoft Teams, and Slack
- Claude and other external clients that consume Sybill data through MCP or API
- Gong, Chorus, Fireflies, and other recorders whose recordings may be migrated or connected
- Enterprise implementation, migration, training, account-management, and support services as standalone software capabilities
Pricing plans
Sybill pricing table
Pricing checked: Aug 7, 2026
Free is $0 per user per month. Pro is $36 with monthly billing or $30 per user per month with annual billing. Business is $108 with monthly billing or $90 per user per month with annual billing. Enterprise requires a custom quote. Credit-consuming AI actions use weekly plan allowances, while transcription, summaries, pre-meeting briefs, initial follow-up drafts, and CRM Autofill do not consume credits.
Official pricing pageCurrent official sources describe an offer or purchase route differently. The page remains usable, but affected price schema is withheld until the scope is resolved.
- The Free plan card states unlimited call recordings and transcripts, while the pricing FAQ says Free licenses can view recordings but cannot record new meetings. Free recording availability is therefore not asserted.
- The credits guide contains one statement describing workspace credits as shared, but its plan table and FAQ describe ordinary credits as assigned per seat and add-on bundles as shared. Per-user plan allowances and shared add-on bundles are retained.
- The pricing page extraction contains unlabeled $19 and $79 fragments alongside the clearly labeled current plan states. They are excluded because they cannot be bound to a current named offer, while the labeled annual rates are corroborated by the June 2026 credits guide.
- Annual rates are quoted as monthly per-user amounts: The $30 Pro and $90 Business figures are monthly-equivalent rates associated with annual billing, while monthly billing is $36 and $108.
- AI actions are governed by weekly credits and optional top-ups: Plan credits reset weekly and do not roll over; a 5,000-credit top-up costs $100 and purchased credits do roll over.
- Enterprise pricing and contract terms are not public: Enterprise is shown as Custom, with no public amount, payment schedule, commitment, minimum seat count, or contract duration.
- Free recording rights require confirmation: The official pricing page contains conflicting statements about whether Free users can record new meetings.
- License changes have asymmetric timing: Upgrades are prorated and billed immediately, while downgrades take effect in the next billing cycle and mid-cycle credits or refunds are not offered.
- $0 USD · per user · per month
- Weekly AI credits: 500 credits per user per week; Plan allowance resets weekly.
- AI meeting summaries and briefs: 20 meetings per month per team; Free edition.
- Data storage: 3 months; Free edition.
- Ask Sybill context: Calls and email context; Free edition.
- Mobile and in-person capture: Sybill Mobile App and in-person meeting capture; Free plan card.
- $36 USD · per user · per month · Pro monthly billing · billed monthly
- $30 USD · per user · per month · Pro annual billing · discounted · billed annually
- Weekly AI credits: 2500 credits per user per week; Plan allowance resets weekly.
- AI meeting summaries and briefs: Unlimited; Pro edition.
- Data storage: Unlimited; Pro edition.
- Meeting summaries pushed to CRM: Included; Pro edition.
- $108 USD · per user · per month · Business monthly billing · billed monthly
- $90 USD · per user · per month · Business annual billing · discounted · billed annually
- Weekly AI credits: 5000 credits per user per week; Plan allowance resets weekly.
- CRM Autofill fields: 10 fields; Business edition.
- Deal and organization context: Calls, emails, CRM, Slack, deal, and organization context; Business edition.
- API and MCP access: Included; Business edition.
- Two-way Slack integration: Included; Business edition.
- Deal workspace and summaries: Included; Business edition.
- Requires quote · custom quote
- AI credits: Unlimited; Enterprise edition.
- CRM Autofill: Unlimited; Enterprise edition.
- Single sign-on: Included; Enterprise edition.
- Dedicated account manager: Included; Enterprise edition.
- Data migration support: Included; Enterprise edition.
- Custom Sybill support Slack channel: Included; Enterprise edition.
Plan upgrade triggers
Verified plan boundaries that can change the required edition.
Need more than 20 AI meeting summaries or briefs per month, unlimited storage, or customizable outputs.
Supporting pricing evidenceNeed CRM and Slack context in Ask Sybill, CRM Autofill, API or MCP access, two-way Slack, or the deal workspace.
Supporting pricing evidenceNeed unlimited credits, unlimited CRM Autofill, SSO, migration support, or dedicated account service.
Supporting pricing evidenceLicense cost scenarios
Adjust the license quantity to compare public recurring rates across the available plans.
License-rate calculation only. It excludes implementation, migration, training, support, taxes, add-ons, usage charges, and negotiated discounts unless they are explicitly included in the displayed public rate.
Usage cost scenarios
Enter usage in the same unit and period as the published plan allowance.
This calculation compares usage with the published allowance on the same unit and period basis. It excludes taxes, negotiated terms, and unverified packaging conditions.
Product scope
What is included, connected, or sold separately
Material capabilities are separated by their verified relationship to the target product.
Paid plans can purchase 5,000-credit bundles for $100. Enterprise already includes unlimited credits.
The CRM Autofill guide names HubSpot, while pricing places CRM Autofill and full CRM context on Business and Enterprise.
The CRM Autofill guide names Dynamics 365, while pricing places CRM Autofill and full CRM context on Business and Enterprise.
The CRM Autofill guide names Salesforce, while pricing places CRM Autofill and full CRM context on Business and Enterprise.
The desktop guide documents automatic recording across these environments. Free is excluded from the planNames because its recording entitlement is unresolved.
Free includes 20 meetings per month per team; Pro, Business, and Enterprise include unlimited summaries and briefs through plan inheritance.
API and MCP access are listed for Business and inherited by Enterprise; they are not included in Free or Pro.
Free and Pro do not receive the Business-only CRM Autofill entitlement; Business includes 10 fields and Enterprise includes unlimited CRM Autofill.
Paid editions include recording through inherited plan features. Free recording availability is not verified because the pricing card and FAQ conflict.
Automated Slack prompts are listed across plans. Business and Enterprise add Slack context, custom channels, and two-way integration.
Scoring method
How the score is calculated
The score uses the category-specific buying dimensions below and their displayed weights.
This page is based on public product information, official sources, structured feature data, and multi-model AI evaluation. It is not a hands-on lab test unless explicitly stated.
- Evidence confidence
- 85%
- AI claim confidence
- 94%
- Required-field evidence status
- 100%
- Evidence freshness
- 88%
- Field traceability
- 100%
- Model agreement
- 92%
Why this confidence level
- Evidence confidence uses source level and claim-to-source support; AI claim confidence is shown separately.
- Required-field evidence status measures whether weighted required claims have evidence links; it does not mean every product behavior was independently verified.
- 8 of 8 weighted claims have evidence links.
- 8 A1 documentary official sources and 1 A2 official product sources are linked.
- 4 independent review sources are retained, including 0 professional sources with an explicit hands-on method.
- No weighted claim is past the review window.
- 3 non-blocking commercial scope issues require confirmation.
AI summaries, pre-meeting briefs, Ask Sybill analysis, buyer intelligence, qualification, blocker, and risk views supply usable post-call insight, with advanced queries and generated assets gated by weekly credits that can pause when exhausted.
Sybill includes call coaching through AI feedback, comments, snippets, and collections, which supports review and coaching workflows, but the facts do not establish advanced coaching governance or workflow automation beyond those named controls.
Provides automated transcription across supported environments, but translates multilingual spoken audio directly into English outputs rather than delivering transcripts in the original spoken language.
Sybill covers recorded meetings across supported conferencing environments and also supports mobile and in-person capture, which helps teams capture more conversations, but the Free plan still carries limited storage and weekly credits that shape how much historical usage can be retained and analyzed.
Deal inspection, qualification, blocker, and risk analysis plus Business deal workspace context across calls, email, CRM, and Slack help leaders prioritize pipeline attention, with the richest shared organization context reserved for Business and Enterprise.
Sybill lets administrators configure notification and consent behavior and Enterprise adds single sign-on, but recording consent still depends on the buyer's legal process and the supplied facts also note that Free recording rights are unclear, so privacy readiness needs a purchase check.
Syncs meeting summaries to HubSpot, Salesforce, Zoho, and Microsoft Dynamics 365 on Pro, with Business providing Autofill for up to 10 CRM fields and Enterprise enabling unlimited field syncing.
Facilitates collaboration via shared workspaces and a two-way Slack integration on the Business plan, but bulk exports omit transcripts and metadata, limiting external data transport.
Public review signals
Sybill. ai is rated 4. 8/5 from 150 G2 reviews.
G2 reports 4. 8/5 from 150 reviews for Sybill. ai. Capterra, GetApp, and Software Advice each display 5. 0/5 from one review in the shared Gartner Digital Markets network; those one-review records are too small to support sentiment themes.
Public review signals updated: Aug 7, 2026
- Review count
- 150 reviews
- Source context
- Sybill.ai on G2Exact product
Limited review signals
These ratings are retained for transparency but are not presented as representative buyer sentiment.
Insufficient sample · 1 review
- Review count
- 1 review
- Source context
- Sybill on CapterraExact product
Insufficient sample · 1 review
- Review count
- 1 review
- Source context
- Sybill on GetAppExact product
Insufficient sample · 1 review
- Review count
- 1 review
- Source context
- Sybill on Software AdviceExact product
Marketplace app signals
Marketplace app signals
These source-reported ratings describe a specific marketplace listing, integration, mobile app, or add-on. They do not automatically represent the complete software product.
- Rating count
- 8 ratingsVery small sample — do not treat as representative
- Evaluated scope
- Mobile app
- Storefront
- United States
Sybill tag profile
- Enterprise
- Small business
- Account executives
- Sales leadership
- Revenue operations
- Sales enablement teams
- Meeting transcription and analysis
- Deal risk inspection
- Sales call coaching
- Rep training and onboarding
- Salesforce
- HubSpot
- Slack
- Microsoft Dynamics
- Telephony and VoIP
- SOC 2 or ISO 27001 security
- Call recording consent
- GDPR and CCPA customer privacy
Sybill core capabilities
- Meeting recording and transcription across supported conferencing environments
- AI meeting summaries, pre-meeting briefs, and follow-up email drafts
- Ask Sybill analysis across conversations and connected deal context
- Buyer intelligence, deal inspection, qualification, blocker, and risk analysis
- Call coaching through AI feedback, comments, snippets, and collections
- CRM Autofill for Salesforce, HubSpot, Zoho, and Microsoft Dynamics 365
Detailed strengths and purchase cautions
Why it is worth considering
- Supports a wide range of capture channels, including Zoom, Google Meet, Microsoft Teams, Slack Huddles, and in-person meetings via a mobile app.
- Automates CRM manual entry on the Business plan by pushing summaries and autofilling up to 10 fields across Salesforce, HubSpot, Zoho, and Dynamics 365.
- Minimizes standard recurring overhead for core features since transcription, summaries, and initial email drafts do not consume weekly credit allowances.
What to confirm before buying
- Relies on a weekly-resetting credit allowance for advanced AI work, which pauses credit-consuming features when exhausted.
- Does not support native-language transcripts for multilingual meetings, translating all outputs directly into English instead.
- Lacks complete offboarding utility because bulk data exports omit transcripts, next steps, meeting outcomes, and other metadata.
Multi-AI review
Cross-model buying perspectives
Multiple AI models assess this tool against the same buying criteria, so you can compare scores, confidence, fit, cautions, and final views.
AI assessment updated: Aug 8, 2026
- Privacy and recording compliance: 64–78 (14-point range)
- Transcription and speaker accuracy: 62–73 (11-point range)
- CRM and meeting workflow sync: 79–89 (10-point range)
Sybill fits teams that want conversation capture, AI summaries, follow-up drafting, CRM autofill, and deal-context workflows with a freemium entry point, while buyers should check credit usage, consent handling, and which higher-tier controls they need.
- Review confidence
- 81/100
Model details
- Strengths
- The Free plan includes weekly AI credits, limited AI meeting summaries and briefs, three months of data storage, Ask Sybill access to calls and email context, and mobile and in-person capture.
- The Pro plan adds unlimited AI meeting summaries and briefs, unlimited storage, customizable summaries and briefs, and meeting summaries pushed to CRM.
- The Business plan adds deal and organization context across calls, emails, CRM, and Slack, plus CRM Autofill fields, API and MCP access, two-way Slack integration, and a deal workspace.
- The Enterprise plan adds unlimited AI credits, unlimited CRM Autofill, single sign-on, dedicated account management, data migration support, and a custom support Slack channel.
- Cautions
- Credit-consuming AI actions are metered by weekly allowances, and additional use can require top-ups or higher tiers.
- Multilingual conversation output is translated into English rather than preserving original-language transcripts, which matters for teams that need native-language records.
- Recording consent behavior must be configured and still depends on the buyer's legal and policy process.
- Enterprise pricing is quote-based, so budget comparison and procurement timing require a sales step.
Sybill is a conversation intelligence solution optimized for sales teams wanting to automate CRM updates and summaries, but buyers must monitor weekly credit limits on advanced interactive AI tasks.
- Review confidence
- 79/100
Model details
- Strengths
- Supports a wide range of capture channels, including Zoom, Google Meet, Microsoft Teams, Slack Huddles, and in-person meetings via a mobile app.
- Automates CRM manual entry on the Business plan by pushing summaries and autofilling up to 10 fields across Salesforce, HubSpot, Zoho, and Dynamics 365.
- Minimizes standard recurring overhead for core features since transcription, summaries, and initial email drafts do not consume weekly credit allowances.
- Cautions
- Relies on a weekly-resetting credit allowance for advanced AI work, which pauses credit-consuming features when exhausted.
- Does not support native-language transcripts for multilingual meetings, translating all outputs directly into English instead.
- Lacks complete offboarding utility because bulk data exports omit transcripts, next steps, meeting outcomes, and other metadata.
Sybill fits revenue teams that want automatic capture across major meeting platforms plus credit-free summaries, follow-ups, coaching artifacts, and CRM updates, provided buyers accept weekly AI-credit metering for advanced analysis, English-only multilingual outputs, and customer-owned recording consent.
- Review confidence
- 76/100
Model details
- Strengths
- Desktop and mobile capture covers Zoom, Google Meet, Microsoft Teams, Slack Huddles, and in-person audio so account executives can record both virtual and face-to-face conversations without a separate recorder.
- Transcription, meeting summaries, pre-meeting briefs, initial follow-up drafts, and CRM Autofill do not consume weekly AI credits, keeping core post-call hygiene predictable on the subscription price.
- Coaching workflows include AI feedback, comments, snippets, and collections that let managers review calls and share teaching moments without leaving the product.
- Business and Enterprise add deal workspace context across calls, email, CRM, and Slack plus CRM Autofill into Salesforce, HubSpot, Zoho, and Microsoft Dynamics 365, reducing manual field updates after meetings.
- Cautions
- Ask Sybill queries, scheduled prompts, task execution, generated assets, reports, and API or MCP calls draw from weekly credit allowances that reset without rollover, so heavy advanced-AI usage can pause until reset or a paid top-up.
- Multilingual conversations are processed into English workflow outputs rather than original-language transcripts, which blocks teams that must retain spoken-language records.
- Self-service bulk offboarding exports omit transcripts, next steps, outcomes, and related metadata, creating a migration or archive gap for teams that need full conversation packages.
- Administrators can configure notification and consent behavior, yet the buyer remains responsible for recording laws and internal policy, and browser recording does not itself collect explicit participant consent.
Research transparency
How this page was researched
A compact record of the evidence used, what was not tested, and which conclusions still need verification.
- Official sources
- 9
- Broad product review sources
- 4
- Marketplace and app-store sources
- 1
- Editorial sources
- 0
- Latest evidence check
- Aug 7, 2026
Global Tool Radar generated this assessment from structured facts linked to public sources. No Global Tool Radar hands-on test is recorded in this page's research data. Any external hands-on assessment is identified separately and does not affect the Global Tool Radar score.
Conflict handlingUnresolved evidence is disclosed on the page; affected deterministic calculations and price schema are withheld when the conflict is blocking.
View research methodologyVerified findingsA 14-day Business trial is available without a credit card. After the trial, the account moves to a collaborator license unless a paid plan is purchased.
- Freemium per-user subscription with monthly and annual paid states, weekly AI credit allowances, separately purchased credit top-ups, and custom Enterprise pricing.
- Meeting recording and transcription across supported conferencing environments AI meeting summaries, pre-meeting briefs, and follow-up email drafts Ask Sybill analysis across conversations and connected deal context Buyer intelligence, deal inspection, qualification, blocker, and risk analysis Call coaching through AI feedback, comments, snippets, and collections CRM Autofill for Salesforce, HubSpot, Zoho, and Microsoft Dynamics 365 AI task extraction, tracking, execution, and scheduled prompts Deal workspace and pipeline context on Business and Enterprise Slack, API, MCP, mobile, and in-person meeting workflows Multilingual conversation processing translated into English outputs
- $0 USD per user per month
- Free is $0 per user per month. Pro is $36 with monthly billing or $30 per user per month with annual billing. Business is $108 with monthly billing or $90 per user per month with annual billing. Enterprise requires a custom quote. Credit-consuming AI actions use weekly plan allowances, while transcription, summaries, pre-meeting briefs, initial follow-up drafts, and CRM Autofill do not consume credits.
Verification notes and unresolved itemsThe Free plan card states unlimited call recordings and transcripts, while the pricing FAQ says Free licenses can view recordings but cannot record new meetings. Free recording availability is therefore not asserted.
- The credits guide contains one statement describing workspace credits as shared, but its plan table and FAQ describe ordinary credits as assigned per seat and add-on bundles as shared. Per-user plan allowances and shared add-on bundles are retained.
- The pricing page extraction contains unlabeled $19 and $79 fragments alongside the clearly labeled current plan states. They are excluded because they cannot be bound to a current named offer, while the labeled annual rates are corroborated by the June 2026 credits guide.
- Official product, pricing, help-center, and Trust Center sources were verified on 2026-08-08.
- Monthly and annual offers are represented as separate commercial states, and no commitment term, minimum purchase, or Enterprise amount was inferred.
Sources checked
Sybill source links
FAQ
Sybill FAQ
Does Sybill offer a permanent free plan?
Yes. The Free edition is listed at $0 per user per month with 500 AI credits per user per week.
Does Sybill offer a free trial?
Yes. The pricing FAQ describes 14 days of Business access without a credit card, followed by a collaborator license unless a plan is purchased.
What consumes Sybill AI credits?
Ask Sybill queries, scheduled prompts, task execution, generated assets, reports, and API or MCP calls consume credits.
Which functions do not consume credits?
Transcription, meeting summaries, pre-meeting briefs, initial email follow-up drafts, and CRM Autofill are documented as credit-free.
Which CRMs does Sybill support for CRM Autofill?
The official guide lists HubSpot, Salesforce, Zoho, and Microsoft Dynamics 365.
Which meeting environments can Sybill record?
The desktop guide documents Zoom, Google Meet, Microsoft Teams, and Slack Huddles, plus manual audio capture for in-person meetings.
Does Sybill support multilingual calls?
Yes, but it translates the resulting workflow output into English rather than producing transcripts in the original spoken language.
How does recording consent work?
Administrators can configure notification and consent behavior. Zoom may involve both host permission and participant consent; browser recording requests host permission but does not itself collect explicit participant consent.
Popular comparisons
Common Sybill comparisons
Only high-scoring and nearby tools from the same subcategory are shown, avoiding comparisons between unrelated use cases.
Meeting transcription and analysis / Sales call coaching / Deal risk inspection / Rep training and onboarding
Enterprise / Mid-market / Small business / Sales call coaching
Enterprise / Sales call coaching / Meeting transcription and analysis / Deal risk inspection