These are the stored dimension rationales returned with each score. They explain the buyer conditions behind the gap without speculating about hidden model reasoning.
Follow-up reliability
46 pts
ContactsPlus · 78/100
Supports regular follow-up routines with tasks, reminders, calendar pushes, and digest emails, though it does not manage multi-step, automated outreach workflows.
SharedContacts.com · 32/100
No native follow-up tasks, reminders, or sequenced outreach controls are established, so teams cannot rely on the product itself to drive contact follow-through.
Contact data hygiene
45 pts
ContactsPlus · 87/100
Automatic duplicate detection with manual or optional automatic merging, plus enrichment from publicly available data with review or automatic application, directly supports cleaner contact records before they sync outward.
SharedContacts.com · 42/100
Duplicate cleanup depends on each affected user performing Google Contacts’ manual merge workflow, which limits centralized hygiene control across a shared population.
Interaction history and context
42 pts
ContactsPlus · 74/100
Tracks relationship context via shared notes and a rolling activity feed of up to 6 months on paid plans, but lacks deeper email integration history or communication logging.
SharedContacts.com · 32/100
The product centers on shared labels and Google Contacts presence rather than capturing interaction history, activity timelines, or conversation context against each contact.
Free includes one connected account, 1,000 contacts, and daily synchronization. Premium is $13.99 per user with monthly billing or $9.99 per user per month as the annual-billing monthly equivalent. Teams is $17.99 per user with monthly billing or $12.99 per user per month as the annual-billing monthly equivalent. Annu…
SharedContacts.com has one all-features per-user subscription. The annual state is USD 2 per user/month equivalent, billed at USD 24 per user/year with full annual prepayment; the monthly state is USD 3 per user/month billed monthly. Every person who can access shared contacts needs a license, prices exclude tax, and…
Best for
Professionals and small businesses that want one continuously updated contact database.
People managing contacts across Google, iCloud, and Microsoft accounts.
Small teams that need shared contacts, roles, notes, and lightweight task assignment.
Google Workspace teams that need a shared, synchronized contact directory
Organizations that need permission-controlled contact-label sharing within and outside their domain
Teams that need two-way Google Contacts synchronization across users, devices, Gmail, and connected applications
Not for
Organizations that need more than the published 50-member Teams limit.
Buyers seeking a full opportunity pipeline, sales forecasting, or advanced sales automation platform.
Buyers seeking a permanent free edition
Organizations requiring a full sales CRM with opportunity pipelines, forecasting, or revenue reporting
Teams centered outside the Google Contacts and Google Workspace ecosystem
Source check
95/100
96/100
Key features
Two-way contact synchronization across Google, iCloud, and Microsoft accounts.
Unified contact records with relationship fields, custom fields, notes, and tags.
Automatic duplicate detection with manual review or optional automatic merging.
Contact enrichment from publicly available data with review or automatic application.
AI business-card and image transcription into editable contact fields.
Share Google contact labels within the organization domain
Share contacts with external domains and Gmail users
Set user-level and group-level permissions for contact labels
Transfer contact ownership
Synchronize changes in both directions with Google Contacts
Administrator installation requirement
Not publicly stated
required_for_selected_features
Contact sync direction
two_way
two_way
Contact sync frequency
real_time
scheduled
Deletion sync behavior
Not publicly stated
Not publicly stated
Sync conflict resolution
Not publicly stated
Not publicly stated
Cross-domain contact sharing
Not publicly stated
Yes
Duplicate contact handling
automatic_and_manual
manual
Email data access
configurable
none
Customer data used for AI training
Not publicly stated
Not publicly stated
AI disable control
Not publicly stated
Not publicly stated
AI usage or credit model
Not publicly stated
Not publicly stated
Contact export formats
CSV, vCard
Not publicly stated
Cons
Free is limited to one connected account, 1,000 contacts, and daily synchronization.
Business-card scanning is capped at 100 cards per month on Premium and 100 cards per user per month on Teams.
Teams is limited to 50 members in the published plan comparison.
Each person who accesses shared contact lists needs a license, including the subscription manager.
Subscriptions require full prepayment and automatically renew for the selected monthly or annual period.
Taxes are excluded from the displayed price and vary by region.
Contact organization quality
84Unified contact records include relationship fields, custom fields, notes, and tags, giving buyers a structured single address book across connected accounts, though Free’s 1,000-contact ceiling constrains larger personal databases.
78Organizations can structure contacts using Google contact labels and sync directories via LDAP, though directory contacts remain view-only for shared users.
Interaction history and context
74Tracks relationship context via shared notes and a rolling activity feed of up to 6 months on paid plans, but lacks deeper email integration history or communication logging.
32The product centers on shared labels and Google Contacts presence rather than capturing interaction history, activity timelines, or conversation context against each contact.
Contact data hygiene
87Automatic duplicate detection with manual or optional automatic merging, plus enrichment from publicly available data with review or automatic application, directly supports cleaner contact records before they sync outward.
42Duplicate cleanup depends on each affected user performing Google Contacts’ manual merge workflow, which limits centralized hygiene control across a shared population.
Follow-up reliability
78Supports regular follow-up routines with tasks, reminders, calendar pushes, and digest emails, though it does not manage multi-step, automated outreach workflows.
32No native follow-up tasks, reminders, or sequenced outreach controls are established, so teams cannot rely on the product itself to drive contact follow-through.
Search and segmentation
67Tags, custom fields, relationship fields, and grouped contact records support practical segmentation, but the score is moderate because the supplied facts do not establish advanced search operators, saved segments, or deeper reporting filters.
59Segmentation is achieved through shared Google contact labels, but the platform does not specify any advanced search tools.
Sharing and permissions
76Facilitates team sharing through a collaborative address book, role permissions, and contact ownership, but these features require the Teams plan and are capped at 50 members.
92User-level and group-level permissions on contact labels, internal domain sharing, external domain and Gmail sharing, and ownership transfer give precise access control for collaborative contact lists.
Import, export, and sync quality
83Provides bidirectional synchronization for Google, iCloud, and Microsoft accounts alongside CSV, Excel, and vCard options, though real-time sync is locked to paid plans.
85The system monitors changes in both directions with Google Contacts on an hourly or manual trigger, although continuous instant sync is not supported.
This page uses stored product facts, official evidence, and category scoring rationales. It is not an account-based hands-on test, and third-party user ratings are not folded into the category buying score.
ContactsPlus
Fact confidence: 95% · Fact checked: 2026-07-28
SharedContacts.com
Fact confidence: 96% · Fact checked: 2026-07-28
More tools
Contact Management Software
Add more tools from the same subcategory to this comparison. The page keeps up to 6 tools.
Mesh consolidates contacts and relationship context while providing intelligent search, reconnection reminders, and shared relationship visibility for teams.
Sansan centralizes business-card records, company contacts, relationship history, and organizational connections in a shared business contact database.
Covve captures business cards and event contacts, converts them into structured records, and helps individuals and teams organize and maintain their contact data.
ContactsFlow helps organizations share, synchronize, organize, and govern business contacts across Google Workspace, mobile devices, and connected applications.