These are the stored dimension rationales returned with each score. They explain the buyer conditions behind the gap without speculating about hidden model reasoning.
Interaction history and context
43 pts
Covve · 75/100
Communication history plus notes and relationship context around contacts supports follow-through after networking or events, while deeper pipeline or opportunity context remains outside this contact-focused product.
SharedContacts.com · 32/100
The product centers on shared labels and Google Contacts presence rather than capturing interaction history, activity timelines, or conversation context against each contact.
Follow-up reliability
43 pts
Covve · 75/100
Follow-up reminders help prompt outreach after capture, but reliability still depends on user response to those reminders rather than automated multi-step engagement workflows.
SharedContacts.com · 32/100
No native follow-up tasks, reminders, or sequenced outreach controls are established, so teams cannot rely on the product itself to drive contact follow-through.
Sharing and permissions
20 pts
Covve · 72/100
The Pro plan provides a shared team directory and web admin portal, but the system does not document granular permission levels or cross-domain sharing controls.
SharedContacts.com · 92/100
User-level and group-level permissions on contact labels, internal domain sharing, external domain and Gmail sharing, and ownership transfer give precise access control for collaborative contact lists.
The current plan ladder lists Essential at 12 USD per seat per month or 119 USD per seat per year, Pro at 20 or 199 USD, and Business at 31 or 299 USD. Annual rates are discounted, subscriptions can be canceled at any time with access continuing through the current billing period, and VAT is calculated at checkout. De…
SharedContacts.com has one all-features per-user subscription. The annual state is USD 2 per user/month equivalent, billed at USD 24 per user/year with full annual prepayment; the monthly state is USD 3 per user/month billed monthly. Every person who can access shared contacts needs a license, prices exclude tax, and…
Best for
Professionals who capture and organize contacts from networking, meetings, and business cards.
Event and field teams that need shared lead capture, searchable contacts, and fast follow-up.
Organizations that want contact enrichment and CRM synchronization without replacing their existing CRM.
Google Workspace teams that need a shared, synchronized contact directory
Organizations that need permission-controlled contact-label sharing within and outside their domain
Teams that need two-way Google Contacts synchronization across users, devices, Gmail, and connected applications
Not for
Buyers seeking a complete native CRM for opportunity management, forecasting, or revenue reporting.
Buyers who need all CRM integrations in the lowest plan without an add-on or higher-tier purchase.
Buyers who require publicly documented built-in duplicate merging, cross-domain contact sharing, or AI-governance controls before purchase.
Buyers seeking a permanent free edition
Organizations requiring a full sales CRM with opportunity pipelines, forecasting, or revenue reporting
Teams centered outside the Google Contacts and Google Workspace ecosystem
Source check
91/100
96/100
Key features
Business-card and QR scanning
Event-badge scanning on Pro and Business
Offline capture and voice-entered contacts
Custom fields, groups, tags, notes, and filters
AI lead qualification and contact enrichment
Share Google contact labels within the organization domain
Share contacts with external domains and Gmail users
Set user-level and group-level permissions for contact labels
Transfer contact ownership
Synchronize changes in both directions with Google Contacts
Administrator installation requirement
Not publicly stated
required_for_selected_features
Contact sync direction
one_way
two_way
Contact sync frequency
Not publicly stated
scheduled
Deletion sync behavior
Not publicly stated
Not publicly stated
Sync conflict resolution
Not publicly stated
Not publicly stated
Cross-domain contact sharing
Not publicly stated
Yes
Duplicate contact handling
Not publicly stated
manual
Email data access
Not publicly stated
none
Customer data used for AI training
Not publicly stated
Not publicly stated
AI disable control
Not publicly stated
Not publicly stated
AI usage or credit model
Not publicly stated
Not publicly stated
Contact export formats
CSV, Google Contacts CSV, Outlook CSV
Not publicly stated
Cons
The main pricing table displays USD, but the official page does not state the commercial market
VAT is calculated at checkout.
The page states cancel-anytime access through the current billing period, but does not state detailed renewal or refund rules.
Each person who accesses shared contact lists needs a license, including the subscription manager.
Subscriptions require full prepayment and automatically renew for the selected monthly or annual period.
Taxes are excluded from the displayed price and vary by region.
Contact organization quality
83Custom fields, groups, tags, notes, filters, AI lead qualification, and contact enrichment convert scanned cards and badges into structured records, though advanced organization depth for teams depends on Pro custom-field and portal capabilities.
78Organizations can structure contacts using Google contact labels and sync directories via LDAP, though directory contacts remain view-only for shared users.
Interaction history and context
75Communication history plus notes and relationship context around contacts supports follow-through after networking or events, while deeper pipeline or opportunity context remains outside this contact-focused product.
32The product centers on shared labels and Google Contacts presence rather than capturing interaction history, activity timelines, or conversation context against each contact.
Contact data hygiene
60AI contact enrichment can refresh and extend records, yet a Covve-native duplicate-merging mode is not publicly documented and cleanup may rely on Google, Outlook, or iCloud tools.
42Duplicate cleanup depends on each affected user performing Google Contacts’ manual merge workflow, which limits centralized hygiene control across a shared population.
Follow-up reliability
75Follow-up reminders help prompt outreach after capture, but reliability still depends on user response to those reminders rather than automated multi-step engagement workflows.
32No native follow-up tasks, reminders, or sequenced outreach controls are established, so teams cannot rely on the product itself to drive contact follow-through.
Search and segmentation
75Groups, tags, filters, and searchable shared contacts support finding and segmenting captured leads, with team-scale segmentation practical mainly once Pro central lead access is in place.
59Segmentation is achieved through shared Google contact labels, but the platform does not specify any advanced search tools.
Sharing and permissions
72The Pro plan provides a shared team directory and web admin portal, but the system does not document granular permission levels or cross-domain sharing controls.
92User-level and group-level permissions on contact labels, internal domain sharing, external domain and Gmail sharing, and ownership transfer give precise access control for collaborative contact lists.
Import, export, and sync quality
72Essential covers exports to phone contacts, Excel, Google contacts, and Outlook plus Zapier, Pro adds CRM-mapped custom fields, and Business includes named native CRM sync, so continuous CRM synchronization quality is plan-bound rather than universal.
85The system monitors changes in both directions with Google Contacts on an hourly or manual trigger, although continuous instant sync is not supported.
This page uses stored product facts, official evidence, and category scoring rationales. It is not an account-based hands-on test, and third-party user ratings are not folded into the category buying score.
Covve
Fact confidence: 91% · Fact checked: 2026-07-28
SharedContacts.com
Fact confidence: 96% · Fact checked: 2026-07-28
More tools
Contact Management Software
Add more tools from the same subcategory to this comparison. The page keeps up to 6 tools.
Mesh consolidates contacts and relationship context while providing intelligent search, reconnection reminders, and shared relationship visibility for teams.
Sansan centralizes business-card records, company contacts, relationship history, and organizational connections in a shared business contact database.
Covve captures business cards and event contacts, converts them into structured records, and helps individuals and teams organize and maintain their contact data.
ContactsFlow helps organizations share, synchronize, organize, and govern business contacts across Google Workspace, mobile devices, and connected applications.