Global Tool Radar

Sales & CRM / Conversation Intelligence Software

Modjo Review, Pricing, Pros & Cons

Modjo is a sales conversation intelligence platform that captures customer interactions, generates call insights, automates CRM updates, and supports coaching and deal execution.

Research by Global Tool Radar Research SystemEvidence checked: Aug 7, 2026AI-assisted · No Global Tool Radar hands-on testView research methodology
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Buying snapshot

Quick buying snapshot

A compact view of who this tool fits, what it costs, and what to confirm before choosing it.

Best for
  • You want conversation capture, transcription, summaries, coaching, and CRM enrichment in one revenue platform: Modjo combines recorded conversation data with summaries, call analysis, coaching workflows, and CRM synchronization.
  • Sales managers need repeatable coaching based on actual calls: AI Call Scoring, Call Reviews, talk-ratio analysis, timestamps, comments, and a best-call library support individual and team coaching.
More buying conditions
  • Revenue Operations needs conversation-derived CRM data and deal visibility: Modjo can synchronize summaries and call data, fill CRM fields, and analyze conversations for deal risks and business signals.
  • Your sales stack includes supported CRM, telephony, or meeting systems: Modjo documents integrations across CRM, telephony, VoIP, videoconferencing, and Slack, with automatic conversation import and CRM enrichment.
  • European hosting, SOC 2 Type II, encryption, and GDPR-oriented controls are important: Modjo states that data is hosted in France or Europe, encrypted at rest and in transit, and covered by SOC 2 Type II certification and GDPR-oriented documentation.
Not for
  • You require full Modjo Deals functionality without Salesforce or HubSpot or without using the CRM opportunity object: Modjo states that Modjo Deals currently supports Salesforce and HubSpot and requires the opportunity object for proper synchronization.
  • You need the Modjo Recorder bot to join Zoom meetings: The recorder documentation says the Modjo Recorder works only with Google Meet and Microsoft Teams, although Zoom is separately listed as an integration.
More buying conditions
  • You need every announced proactive autonomous-agent workflow to be generally available now: Modjo describes meeting briefs, pipeline digests, and coaching signals as rolling out progressively during 2026 and directs buyers to discuss early access and timing.
Pricing
  • Quote-based subscription priced by recording users, with unlimited listener licenses included and volume discounts available.
  • Modjo · Requires quote · per recording user · Modjo tailored quote · Recording-user licensing basis · custom quote

Product scope

Product functionality and purchase scope

Modjo is evaluated as a conversation and revenue intelligence platform for capturing customer calls and meetings, producing transcripts and AI summaries, analyzing sales execution, supporting coaching and onboarding, identifying deal and market signals, and synchronizing conversation data with connected sales systems.

Product checked: Aug 7, 2026

Functionality reviewed
  • Modjo subscription licensed by recording users
  • Call and meeting capture or import
  • Conversation transcription, summaries, highlights, scoring, and reviews
  • Coaching analytics and best-call library
  • CRM activity synchronization and AI CRM field filling
  • Modjo Deals and AI Insights within the Modjo feature set
  • AI-generated meeting preparation and email follow-up
  • Current Modjo AI Agents and Modjo MCP capabilities
Non-target functionality excluded from scoring
  • Underlying CRM, telephony, calendar, email, and videoconferencing products
  • General-purpose AI assistants connected through Modjo MCP
  • Autonomous-agent workflows described only as progressively rolling out
  • Customer legal responsibility for recording notices, consent, and lawful processing
  • Unverified operational-status or uptime claims

Pricing plans

Modjo pricing table

Pricing checked: Aug 7, 2026

Official factConfidence 96%2 linked sources

Modjo publishes one quote-based core subscription rather than named public editions or numeric prices. Pricing scope is based on users who record calls, meetings, and emails. Listener licenses, platform access, connected-tool integrations, initial setup, support, and business expertise are included at no additional cost. Market, currency, billing cadence, contract commitment, minimum purchase, and discount thresholds are not publicly stated.

Official pricing page
Pricing cautions
  • No public numeric price: Modjo requires buyers to request an estimate tailored to their scope, so the starting cost cannot be calculated from public information.
  • Billing and commitment terms are not public: The public pricing information does not establish currency, billing cadence, contract commitment, renewal terms, or a minimum purchase.
  • Volume-discount details are undisclosed: Modjo confirms volume-based discounts but does not publish qualification thresholds or discount rates.
  • Free-trial status is not stated: The reviewed official pricing and product pages provide demo and contact-sales routes but do not state a public free trial for the Modjo subscription.
PlanPriceKey differencesBest for
ModjoSupporting pricing evidence
  • Requires quote · per recording user · Modjo tailored quote · Recording-user licensing basis · custom quote
  • Recording-user subscription basis: Subscription scope is based on users who record calls, meetings, and emails; Modjo core subscription.
  • Listener licenses: Unlimited listener licenses; Included at no additional cost.
  • Full Modjo feature access: Full access to all Modjo features; Every subscription.
  • Connected-tool integrations: Integration with connected tools; Modjo subscription.
  • Initial setup and support: Initial setup, Modjo support, and business expertise; Included at no additional cost.
  • AI Summary: AI meeting summaries with templates and CRM synchronization; AI features must be activated in settings.
  • Volume discount availability: Volume-based discount available; Thresholds and rates are not publicly stated.
Revenue teams that want the full Modjo platform with pricing scoped to the people who record and analyze customer conversations.
What is included, connected, or sold separately

Product scope

What is included, connected, or sold separately

Material capabilities are separated by their verified relationship to the target product.

AI CRM field fillingIncluded capability

The feature analyzes transcripts and writes conversation details into CRM objects and fields; native field-level workflow is explicitly described for Salesforce and HubSpot.

Plan: Modjo: Included
Official source
AI Insights for competitors, objections, and product feedbackIncluded capability

Analysis is grounded in conversations captured on the Modjo platform and can be filtered using team, time, and CRM criteria.

Plan: Modjo: Included
Official source
AI call scoring, reviews, and coaching analysisIncluded capability

Official documentation establishes methodology scoring, analytics, feedback, and timestamp-linked coaching.

Plan: Modjo: Included
Official source
Best-call library for training and onboardingIncluded capability

Library and reviewed-call snippets support sharing best practices and training new representatives.

Plan: Modjo: Included
Official source
Conversation capture, transcription, and AI summariesIncluded capability

The core subscription includes full Modjo feature access; Summary is explicitly included at no extra cost, and Recorder requires an active Modjo license.

Plan: Modjo: Included
Official source
Modjo Deals pipeline and risk intelligenceIncluded capability

Modjo presents Deals as a product feature within full subscription access, but full use currently requires Salesforce or HubSpot and the opportunity object.

Plan: Modjo: Included
Official source
Modjo MCP access from supported AI assistantsIncluded capability

MCP exposes Modjo conversation and revenue context subject to the connected user's existing Modjo permissions.

Plan: Modjo: Included
Official source
Pre-built and custom AI sales agentsIncluded capability

Current pre-built and custom agents are documented; separate proactive autonomous workflows have progressive 2026 rollout timing.

Plan: Modjo: Included
Official source
HubSpot integrationNative integration

HubSpot is listed as a CRM integration and receives explicit native support for CRM filling and AI Agents.

Plan: Modjo: Not verifiedHubSpot
Official source
Microsoft Dynamics integrationNative integration

Microsoft Dynamics is listed in the current CRM integration catalog; advanced feature parity with Salesforce and HubSpot is not established.

Plan: Modjo: Not verifiedMicrosoft Dynamics 365
Official source
Salesforce integrationNative integration

Salesforce is listed as a CRM integration and receives explicit native support for CRM filling and AI Agents.

Plan: Modjo: Not verifiedSalesforce
Official source
Slack integrationNative integration

Slack is listed as a current collaboration-tool integration.

Plan: Modjo: Not verifiedSlack
Official source
Telephony and VoIP integrationsNative integration

Modjo documents API-based compatibility with multiple dialer, CTI, VoIP, and phone systems for automatic call import.

Plan: Modjo: Not verifiedSupported telephony and VoIP providers
Official source
How the score is calculated

Scoring method

How the score is calculated

The score uses the category-specific buying dimensions below and their displayed weights.

This page is based on public product information, official sources, structured feature data, and multi-model AI evaluation. It is not a hands-on lab test unless explicitly stated. Confidence percentages describe our research indicators, not the probability that a claim is true or a measured accuracy rate.

Evidence confidence
84%
AI claim confidence
97%
Required-field evidence status
94%
Evidence freshness
36%
Field traceability
100%
Model agreement
92%
Why this confidence level
  • Evidence confidence uses source level and claim-to-source support; AI claim confidence is shown separately.
  • Required-field evidence status measures whether weighted required claims have evidence links; it does not mean every product behavior was independently verified.
  • 7 of 7 weighted claims have evidence links.
  • 10 A1 documentary official sources and 9 A2 official product sources are linked.
  • 4 independent review sources are retained, including 0 professional sources with an explicit hands-on method.
  • 4 weighted claims are past the review window.
  • No blocking evidence conflict was identified.
Conversation insight quality20%
86

Users gain access to robust post-call insights, including customizable summaries, automated objection detection, competitor mentions, and pre-built AI agents.

Coaching workflow effectiveness15%
82

Managers can use AI call scoring against sales methodologies, talk-ratio analysis, reviews with comments and recommendations, shareable highlights, and a searchable exemplary-call library to coach representatives and support onboarding from recorded evidence.

Transcription and speaker accuracy15%
71

The platform supports transcription and talk-ratio analysis, though specific transcription and speaker identification accuracy metrics are not publicly documented.

Conversation capture coverage12%
74

Modjo supports automatic capture or import of sales calls and meetings, but the Recorder bot is limited to Google Meet and Microsoft Teams, excludes Zoom, and still requires a valid meeting link, connected calendar, active license, and admission before capture occurs.

Deal signal usefulness12%
75

Deal visibility, risk analysis, objection detection, and related AI insights can surface execution and pipeline signals, but full Modjo Deals use currently depends on Salesforce or HubSpot with the CRM opportunity object.

Privacy and recording compliance10%
77

Data is hosted in Europe with SOC 2 Type II compliance, but managing recording consent remains a customer responsibility and the Outlook consent flow is not yet active.

CRM and meeting workflow sync8%
80

Modjo synchronizes activities and summaries to multiple CRMs including HubSpot, Pipedrive, Salesforce, Sellsy, Zoho, and Microsoft Dynamics, although advanced workflows have narrower CRM requirements.

Search and collaboration8%
79

Modjo includes shareable call highlights, recordings, and a searchable library of exemplary calls, which helps teams collaborate on examples and retrieve prior conversations, though the supplied facts do not establish broader knowledge-work collaboration features.

Public review signals

Modjo ratings on G2, Capterra, GetApp, and Software Advice

G2 reports Modjo at 4. 7 out of 5 from 86 reviews. Capterra, GetApp, and Software Advice each display 4. 7 out of 5 from the same 60-review aggregate, so those three records should be read as one shared review-network signal rather than three independent confirmations.

Public review signals updated: Aug 7, 2026

Commonly reported strengths

  • G2's visible aggregate review summary commonly reports ease of use, time savings, and useful AI-generated summaries.
  • GetApp's aggregate review insights report efficient call playback and analysis, easier feedback sharing, onboarding support, and team collaboration.

Commonly reported concerns

  • G2's aggregate review summary reports that AI-generated call-evaluation accuracy could improve.
  • GetApp's aggregate review insights mention occasional call-availability delays, minor bugs, and some integration synchronization friction.
Capterra4.7/5
Review count
60 reviews
Source context
Capterra rating for ModjoExact product
View sourceHistory baseline established: Aug 7, 2026
G24.7/5
Review count
86 reviews
Source context
G2 rating for ModjoExact product
View sourceHistory baseline established: Aug 7, 2026
GetApp4.7/5
Review count
60 reviews
Source context
GetApp rating for ModjoExact product
View sourceHistory baseline established: Aug 7, 2026
Software Advice4.7/5
Review count
60 reviews
Source context
Software Advice rating for ModjoExact product
View sourceHistory baseline established: Aug 7, 2026

Marketplace app signals

Marketplace app signals

These source-reported ratings describe a specific marketplace listing, integration, mobile app, or add-on. They do not automatically represent the complete software product.

Chrome Web Store4.3/5
Rating count
6 ratingsVery small sample — do not treat as representative
Evaluated scope
Add-on
View source
Score78
Pricing modelQuote-based subscription priced by recording users, with unlimited listener licenses included and volume discounts available.
Use caseMeeting transcription and analysis, Sales call coaching
Structured tags

Modjo tag profile

Business function
  • Sales enablement teams
  • Sales leadership
  • Account executives
  • Revenue operations
Use case
  • Meeting transcription and analysis
  • Sales call coaching
  • Deal risk inspection
  • Rep training and onboarding
Integration ecosystem
  • Salesforce
  • HubSpot
  • Telephony and VoIP
  • Slack
  • Microsoft Dynamics
Compliance requirement
  • Call recording consent
  • SOC 2 or ISO 27001 security
  • GDPR and CCPA customer privacy
Key features

Modjo core capabilities

  • Automatic capture or import of sales calls and meetings
  • Conversation transcription and customizable AI summaries
  • Automatic CRM activity, note, summary, and field synchronization
  • AI call scoring against sales qualification methodologies
  • Call reviews, talk-ratio analysis, comments, and recommendations
  • Shareable call highlights and recordings
Detailed strengths and purchase cautions
Pros

Why it is worth considering

  • Subscription pricing is scoped to recording users while unlimited listener licenses are included at no additional cost, so managers and leadership can review conversations without expanding the paid seat count.
  • AI call scoring against qualification methodologies, talk-ratio analysis, comments, recommendations, and a searchable exemplary-call library support structured coaching and onboarding from recorded interactions.
  • Automatic CRM synchronization of activities, notes, summaries, and fields, plus AI meeting summaries and follow-up content, can reduce post-meeting administrative work for account executives when AI features are activated.
  • Documented AWS hosting in France or Europe, encryption at rest and in transit, annual third-party penetration testing, SOC 2 Type II certification, and GDPR-oriented controls support common European security and residency reviews.
Cons

What to confirm before buying

  • Public materials require a custom quote and do not disclose numeric price, currency, billing cadence, commitment term, minimum purchase, or volume-discount thresholds, so total cost cannot be calculated before sales engagement.
  • The Modjo Recorder bot joins Google Meet and Microsoft Teams only and does not work on Zoom or other platforms, and it still needs a valid meeting link, connected calendar, active license, and meeting admission.
  • Full Modjo Deals functionality currently requires Salesforce or HubSpot and use of the CRM opportunity object, so advanced deal workflows are narrower than the broader listed CRM integrations.
  • Recording transparency and lawful consent remain customer responsibilities, Outlook consent flow is described as coming soon, and recordings are retained indefinitely when no retention policy is configured.
Cross-model buying perspectives

Multi-AI review

Cross-model buying perspectives

Multiple AI models assess this tool against the same buying criteria, so you can compare scores, confidence, fit, cautions, and final views.

AI assessment updated: Aug 7, 2026

Score comparisonGPTxAIGeminiRange
Conversation insight quality8884854
Coaching workflow effectiveness8482804
Transcription and speaker accuracy7468706
Conversation capture coverage86726521
Deal signal usefulness80767010
Privacy and recording compliance8274758
Search and collaboration7878802
CRM and meeting workflow sync7783806
Where models differ
  • Conversation capture coverage: 65–86 (21-point range)
  • Deal signal usefulness: 70–80 (10-point range)
  • Privacy and recording compliance: 74–82 (8-point range)
GPTAI-assisted buyer perspective81

Modjo fits revenue teams that want conversation intelligence tied to their sales workflow, especially when they can work within a quote-based model and use Salesforce or HubSpot for the advanced deal functions.

Review confidence
81/100
Model details
Strengths
  • Modjo includes automatic capture or import of sales calls and meetings, along with transcription, AI summaries, and CRM synchronization, which can reduce manual post-call documentation work for teams that depend on conversation data.
  • Modjo includes unlimited listener licenses, so managers and leadership can review conversations without adding separate listener-seat cost.
  • Modjo includes AI call scoring, call reviews, talk-ratio analysis, shareable highlights, and searchable exemplary calls, which supports coaching and onboarding around recorded conversations.
  • Modjo publishes European hosting and GDPR-oriented controls, which supports buyers that need a privacy-focused deployment profile.
Cautions
  • Modjo does not publish public numeric pricing, billing cadence, contract commitment, minimum purchase, or discount thresholds, so procurement must go through a quote process.
  • Modjo Deals currently requires Salesforce or HubSpot and the CRM opportunity object, so buyers outside that CRM setup should not assume full deal workflow coverage.
  • The Modjo Recorder bot supports Google Meet and Microsoft Teams but not Zoom, so meeting capture coverage depends on the collaboration stack.
  • Recording transparency, lawful consent practices, retention policy decisions, and related administrative controls remain customer responsibilities.
xAIAI-assisted buyer perspective77

Modjo suits B2B revenue teams that want conversation capture, AI scoring, coaching evidence, and CRM enrichment under a recording-user quote model, provided primary meetings run on Google Meet or Microsoft Teams and Salesforce or HubSpot is available when full Deals workflows matter.

Review confidence
77/100
Model details
Strengths
  • Subscription pricing is scoped to recording users while unlimited listener licenses are included at no additional cost, so managers and leadership can review conversations without expanding the paid seat count.
  • AI call scoring against qualification methodologies, talk-ratio analysis, comments, recommendations, and a searchable exemplary-call library support structured coaching and onboarding from recorded interactions.
  • Automatic CRM synchronization of activities, notes, summaries, and fields, plus AI meeting summaries and follow-up content, can reduce post-meeting administrative work for account executives when AI features are activated.
  • Documented AWS hosting in France or Europe, encryption at rest and in transit, annual third-party penetration testing, SOC 2 Type II certification, and GDPR-oriented controls support common European security and residency reviews.
Cautions
  • Public materials require a custom quote and do not disclose numeric price, currency, billing cadence, commitment term, minimum purchase, or volume-discount thresholds, so total cost cannot be calculated before sales engagement.
  • The Modjo Recorder bot joins Google Meet and Microsoft Teams only and does not work on Zoom or other platforms, and it still needs a valid meeting link, connected calendar, active license, and meeting admission.
  • Full Modjo Deals functionality currently requires Salesforce or HubSpot and use of the CRM opportunity object, so advanced deal workflows are narrower than the broader listed CRM integrations.
  • Recording transparency and lawful consent remain customer responsibilities, Outlook consent flow is described as coming soon, and recordings are retained indefinitely when no retention policy is configured.
GeminiAI-assisted buyer perspective76

Modjo is a conversation intelligence platform suited for revenue teams using Google Meet or Microsoft Teams alongside Salesforce or HubSpot, though buyers must evaluate the custom pricing terms and platform-specific limitations.

Review confidence
76/100
Model details
Strengths
  • Unlimited listener licenses are included at no additional cost, which allows managers and leadership to review calls without incurring extra seat fees.
  • Provides a range of automated AI outputs, including customizable meeting summaries, email follow-up content, and custom AI sales agents.
  • Ensures regional data compliance through AWS hosting in France or Europe, supported by SOC 2 Type II certification and GDPR-oriented controls.
Cautions
  • The Modjo Recorder bot does not support Zoom, which restricts capture capabilities for teams relying on that meeting platform.
  • Advanced deal visibility and risk analysis features are restricted to organizations using Salesforce or HubSpot and the CRM opportunity object.
  • Commercial terms are not transparent, with pricing, billing cadence, contract commitments, and volume-discount thresholds requiring a custom quote.

Research transparency

How this page was researched

A compact record of the evidence used, what was not tested, and which conclusions still need verification.

Official sources
19
Broad product review sources
4
Marketplace and app-store sources
1
Editorial sources
0
Latest evidence check
Aug 7, 2026
Research basis

Global Tool Radar generated this assessment from structured facts linked to public sources. No Global Tool Radar hands-on test is recorded in this page's research data. Any external hands-on assessment is identified separately and does not affect the Global Tool Radar score.

Conflict handling

No unresolved evidence conflict is currently recorded.

View research methodology
Verified findingsQuote-based subscription priced by recording users, with unlimited listener licenses included and volume discounts available.
  • Automatic capture or import of sales calls and meetings Conversation transcription and customizable AI summaries Automatic CRM activity, note, summary, and field synchronization AI call scoring against sales qualification methodologies Call reviews, talk-ratio analysis, comments, and recommendations Shareable call highlights and recordings Searchable library of exemplary calls for onboarding and training Deal visibility, risk analysis, objections, and AI-assisted coaching AI Insights for competitor mentions, product feedback, and sales objections AI-generated meeting preparation and email follow-up Pre-built and custom AI sales agents Modjo MCP access from supported AI assistants
  • Requires quote
  • Modjo publishes one quote-based core subscription rather than named public editions or numeric prices. Pricing scope is based on users who record calls, meetings, and emails. Listener licenses, platform access, connected-tool integrations, initial setup, support, and business expertise are included at no additional cost. Market, currency, billing cadence, contract commitment, minimum purchase, and discount thresholds are not publicly stated.
Verification notes and unresolved itemsCurrent official product, pricing, feature, help, security, and trust sources captured during the original research were normalized into the full-ai-tool-detail-v18 structure without additional web research.
  • Quote-only pricing and recording-user licensing are explicit.
  • No public numeric amount, market, currency, billing cadence, commitment term, minimum purchase, usage charge, free trial, HIPAA claim, ISO 27001 claim, or CCPA claim was verified.
  • Modjo's product-wide statement that every subscription includes full access to all Modjo features supports treating named Modjo feature pages as included features, while feature-specific prerequisites and rollout limitations remain explicit.
  • The status subdomain did not expose verifiable service-health information.
Sources checked

Sources checked

Modjo source links

Modjo status URLModjoLevel A1Linked to 0 scored claimsChecked Aug 7, 2026
Modjo Trust CenterModjo via BastionLevel A1Linked to 0 scored claimsChecked Aug 7, 2026
Security & ComplianceModjoLevel A1Linked to 0 scored claimsChecked Aug 7, 2026
Trust Center | ModjoModjoLevel A1Linked to 0 scored claimsChecked Aug 7, 2026
Data retention policyModjo Help CenterLevel A1Linked to 0 scored claimsChecked Aug 7, 2026
Collecting consent: Admin set upModjo Help CenterLevel A1Linked to 0 scored claimsChecked Aug 7, 2026
Modjo RecorderModjo Help CenterLevel A1Linked to 1 scored claimChecked Aug 7, 2026
Integrations listModjo Help CenterLevel A1Linked to 1 scored claimChecked Aug 7, 2026

FAQ

Modjo FAQ

How is Modjo licensed?

Modjo is a quote-based subscription scoped to users who record calls, meetings, and emails.

Are listener licenses charged separately?

Modjo states that listener licenses for managers and leadership are unlimited and included at no extra cost.

Does Modjo publish a starting price or free trial?

No numeric starting amount or public free-trial offer is stated. Buyers must contact Modjo for a tailored estimate.

What does Modjo do after a conversation?

It can transcribe and summarize the conversation, generate highlights and follow-up content, score sales execution, detect business signals, and synchronize information to a connected CRM.

Which CRMs are documented as integrations?

Modjo lists HubSpot, Pipedrive, Salesforce, Sellsy, Zoho, and Microsoft Dynamics. Advanced features can have narrower CRM requirements.

What does Modjo Deals require?

Modjo states that full use currently requires Salesforce or HubSpot and use of the CRM opportunity object.

Which meeting platforms can the Modjo Recorder bot join?

Google Meet and Microsoft Teams. The official recorder documentation says it does not work on Zoom or other platforms.

What security and privacy claims does Modjo publish?

Modjo states that data is hosted on AWS in France or Europe, encrypted at rest and in transit, subject to annual third-party penetration testing, and covered by SOC 2 Type II certification and GDPR-oriented controls.

Popular comparisons

Common Modjo comparisons

Only high-scoring and nearby tools from the same subcategory are shown, avoiding comparisons between unrelated use cases.

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