- The organization primarily works in Google Workspace: Copper includes Gmail, Google Calendar, Google Contacts, and Google Drive integrations across all plans.
- The team needs one workflow spanning sales and client projects: Copper combines contacts, deals, projects, tasks, reminders, workflows, and reporting.
- The buyer needs leads, sales opportunities, and workflow automation: These capabilities are included on Professional and Business rather than Basic.
Sales & CRM / CRM Software
Copper Review, Pricing, Pros & Cons
Copper is a relationship-focused CRM that helps teams manage contacts, leads, sales pipelines, projects, and customer communications in a Google Workspace-centered workflow.
Research by Global Tool Radar Research SystemEvidence checked: Jul 21, 2026AI-assisted · No Global Tool Radar hands-on testView research methodology
Buying snapshot
Quick buying snapshot
A compact view of who this tool fits, what it costs, and what to confirm before choosing it.
- The buyer must store personal health information in a HIPAA-compliant CRM: Copper states that it is not HIPAA compliant and prohibits storing personal health information.
- The buyer requires FedRAMP or the specific NIST 800-58 or NIST 800-171 requirements identified by Copper: Copper states that it does not meet those specific requirements.
- per-seat
- Basic · $23 USD · per seat · per month · paid annually · Annual payment commitment.
- free trial available
Product scope
Product functionality and purchase scope
This review covers Copper CRM and its Basic, Professional, and Business editions as presented on Copper's current exact-product pricing page.
Product checked: Jul 19, 2026
- Copper CRM
- Basic edition
- Professional edition
- Business edition
Pricing plans
Copper pricing table
Pricing checked: Jul 19, 2026
Official factConfidence 96%1 linked source
The United States pricing page lists Copper Basic at $23 USD per seat per month paid annually, Professional at $59 USD per seat per month paid annually, and Business at $99 USD per seat per month paid annually. Prices are shown in USD and exclude applicable taxes and fees. The page states that seat minimums apply to certain higher-tier onboarding and support options, but it does not state the numeric minimum. Copper also offers a 14-day trial without requiring a credit card.
Official pricing pagePlanPriceKey differencesBest for
BasicCopper CRM Basic edition for United States customers.Supporting pricing evidence
- $23 USD · per seat · per month · paid annually · Annual payment commitment.
- Contact limit: 2500 contacts.
- Task automation: Included.
- Project management: Included.
- Contact enrichment: Included.
- Sales opportunities: Not included.
- Leads: Not included.
- Google Workspace synchronization: Gmail, Google Calendar, Google Contacts, and Google Drive.
- Mobile apps: iOS and Android.
ProfessionalCopper CRM Professional edition for United States customers.Supporting pricing evidence
- $59 USD · per seat · per month · paid annually · Annual payment commitment.
- Contact limit: 15000 contacts.
- Workflow automation: Included.
- Bulk email: Included.
- Reporting: Included.
- Sales opportunities: Included.
- Leads: Included.
- CRM integrations: Included; Most CRM integrations are included on Professional and above, while selected integrations require Business.
- Google Workspace synchronization: Gmail, Google Calendar, Google Contacts, and Google Drive.
- Mobile apps: iOS and Android.
BusinessCopper CRM Business edition for United States customers.Supporting pricing evidence
- $99 USD · per seat · per month · paid annually · Annual payment commitment.
- Contact allowance: Unlimited contacts.
- Email series: Included.
- Custom reports: Included.
- Multi-currency: Included.
- Premium support: Included; Seat minimums apply.
- Single sign-on: Okta.
- Google Workspace synchronization: Gmail, Google Calendar, Google Contacts, and Google Drive.
- Mobile apps: iOS and Android.
Plan upgrade triggers
Verified plan boundaries that can change the required edition.
Sales opportunities, leads, workflow automation, bulk email, reporting, and most CRM integrations require Professional or higher.
Supporting pricing evidenceUnlimited contacts, email series, custom reports, multi-currency, premium support, and Okta single sign-on require Business.
Supporting pricing evidenceLicense calculator
License cost scenarios
Adjust the license quantity to compare public recurring rates across the available plans.
PlanPriceMonthly equivalent12-month license-rate estimate
Basicpaid annually · Annual payment commitment.$23.00 USD / per seat / month$115.00 USD$1,380.00 USD
License-rate calculation only. It excludes implementation, migration, training, support, taxes, add-ons, usage charges, and negotiated discounts unless they are explicitly included in the displayed public rate.
Product scope
What is included, connected, or sold separately
Material capabilities are separated by their verified relationship to the target product.
Google Chrome extensionIncluded capability
The product site and pricing comparison identify a Chrome extension as an access channel.
Google Chrome
iOS and Android mobile applicationsIncluded capability
Mobile applications are listed across the returned plans.
iOS and Android
Google Workspace integrationNative integration
Gmail, Google Calendar, Google Contacts, and Google Drive integrations are included with all plans.
Google Workspace
Third-party CRM integrationsThird-party integration
Most CRM integrations are included on Professional and above, while selected integrations require Business.
Plan: Professional: Not verifiedZapier, LinkedIn, Mailchimp, DocuSign, QuickBooks, and other listed services
Scoring method
How the score is calculated
The score uses the category-specific buying dimensions below and their displayed weights.
This page is based on public product information, official sources, structured feature data, and multi-model AI evaluation. It is not a hands-on lab test unless explicitly stated.
- Evidence confidence
- 85%
- AI claim confidence
- 95%
- Required-field evidence status
- 100%
- Evidence freshness
- 46%
- Field traceability
- 100%
- Model agreement
- 94%
Why this confidence level
- Evidence confidence uses source level and claim-to-source support; AI claim confidence is shown separately.
- Required-field evidence status measures whether weighted required claims have evidence links; it does not mean every product behavior was independently verified.
- 8 of 8 weighted claims have evidence links.
- 3 A1 documentary official sources and 7 A2 official product sources are linked.
- 4 independent review sources are retained, including 1 professional sources with an explicit hands-on method.
- No weighted claim is past the review window.
- No blocking evidence conflict was identified.
Pipeline management depth20%
71Configurable pipelines are available across all tiers, but conventional lead and sales opportunity objects are omitted from the Basic plan and require upgrading to Professional or Business.
Relationship data depth15%
84Contact enrichment and structured database management are included on the entry plan, but scaling is restricted by strict limits of 2,500 contacts on Basic and 15,000 on Professional.
Sales reporting and forecasting15%
68Reporting is included on Professional and custom reports on Business, which supports operational sales visibility, but forecasting-specific capabilities are not separately established beyond general reporting.
Workflow automation fit13%
76Copper includes task automation on Basic and workflow automation on Professional, which supports teams that want structured process handling, but the named automation breadth is plan-dependent rather than universal.
Activity management quality12%
81Copper includes task automation on Basic and adds project management, workflow automation, and mobile apps across the product line, which supports day-to-day activity tracking and follow-up across desktop and mobile use.
Customization and scalability10%
74Copper allows 25 custom fields on Basic, 50 on Professional, and unlimited custom fields on Business, which supports scaling data structure over time, but the higher customization ceiling sits behind the top plan.
Sales ecosystem data sync10%
81While integration with the Google Workspace ecosystem is native and extensive on all plans, access to broader third-party integrations requires upgrading to the Professional tier.
Rep adoption experience5%
81Google Workspace-centered workflows, mobile apps on all listed plans, and a 14-day no-credit-card trial lower initial access friction for reps already working in Gmail and Calendar.
Public review signals
Copper shows strong third-party review signals across three review families.
Across G2, Gartner Peer Insights, and TrustRadius, Copper is reviewed as a well-liked CRM with consistently strong aggregate scores and substantial review volume. The retained pages mostly point to ease of use, Google Workspace/Gmail integration, and help with organizing contacts and pipelines; the main recurring cautions are around automation, reporting, and some workflow or mobile limitations.
Public review signals updated: Jul 18, 2026
Commonly reported strengths
- Easy Google Workspace/Gmail integration
- Simple, user-friendly CRM with organized pipeline and contact tracking
Commonly reported concerns
- Desire for stronger automation and integrations
- Reporting, mobile, or workflow limitations
G24.5/5
- Review count
- 1.2k reviews
- Source context
- Copper CRM reviews on G2Exact product
Gartner Peer Insights4.6/5
- Rating count
- 57 ratings
- Source context
- Copper CRM reviews on Gartner Peer InsightsExact product
TrustRadius8.5/10
- Review count
- 126 reviews
- Source context
- Copper reviews on TrustRadiusExact product
Independent editorial perspectives
Copper is Zapier’s top pick for Google Workspace integration, with strong setup and usability.
A good fit if your team lives in Google Workspace and wants a CRM that feels native there, but it is less attractive for Microsoft-heavy environments.
Professional reviews are shown separately from public user ratings and do not affect the Global Tool Radar score.
Editorial research updated: Jul 21, 2026
Copper is Zapier’s top pick for Google Workspace integration, with strong setup and usability.
A good fit if your team lives in Google Workspace and wants a CRM that feels native there, but it is less attractive for Microsoft-heavy environments.
- Review basis
- hands on
- Testing standard
- independent hands on
- Editorial independence
- Verified policy
- Source updated
- Jun 1, 2026
- Commercial disclosure
- affiliate
Review details
- Deep Gmail, Calendar, and Drive integration
- Smooth setup and user experience
- Useful AI and automation tie-ins
- No Microsoft ecosystem integration
- Best value depends on Google-centric workflows
Copper tag profile
Company size
- Small business
- Mid-market
Business function
- Account executives
- Sales leadership
- Revenue operations
Use case
- Pipeline management
- Relationship tracking
- Contact data enrichment
- Lead capture and routing
Industry
- Professional services
- Financial services
Platform
- Mobile app
- Browser extension
Integration ecosystem
- Google Workspace and Gmail
Compliance requirement
- GDPR and CCPA customer privacy
Copper core capabilities
- Contact and company relationship management.
- Customizable sales pipelines and deal management.
- Project pipelines, tasks, reminders, and workflow automation.
- Gmail, Google Calendar, Google Contacts, and Google Drive synchronization.
- Contact enrichment and automated activity capture.
- Bulk email and email series on higher plans.
Detailed strengths and purchase cautions
Why it is worth considering
- Copper's Basic plan supports contact management, task automation, pipelines, project management, contact enrichment, mobile apps, and Google Workspace integrations in one core CRM workflow.
- Copper's Professional and Business plans add leads and sales opportunities, which supports a more conventional sales process than the Basic plan.
- Copper's Business plan adds unlimited contacts, custom reports, email series, and multi-currency support for teams that need broader account growth and reporting needs.
What to confirm before buying
- Copper's Basic plan does not include leads or sales opportunities, so buyers needing those objects will need a higher plan.
- The listed public prices are shown per seat per month paid annually, so buyers should verify the exact commitment and renewal terms before purchase.
- Personal onboarding and premium support are conditional on eligible annual-tier accounts with seat minimums, so support access may depend on account qualification.
Multi-AI review
Cross-model buying perspectives
Multiple AI models assess this tool against the same buying criteria, so you can compare scores, confidence, fit, cautions, and final views.
AI assessment updated: Jul 19, 2026
Score comparisonGeminiGPTxAIRange
Pipeline management depth7070722
Relationship data depth85887810
Sales reporting and forecasting6572677
Workflow automation fit8077719
Activity management quality8582769
Customization and scalability7574741
Sales ecosystem data sync8080844
Rep adoption experience8578797
- Relationship data depth: 78–88 (10-point range)
- Activity management quality: 76–85 (9-point range)
- Workflow automation fit: 71–80 (9-point range)
GeminiAI-assisted buyer perspective78
Copper offers a highly specialized CRM experience optimized for teams deeply integrated into Google Workspace, though buyers must accept strict feature and contact tiering boundaries.
- Review confidence
- 78/100
Model details
- Strengths
- Automatic contact enrichment is available starting on the entry-level Basic plan to streamline record creation.
- Deep integrations with Google Workspace connect CRM data directly with Gmail, Google Calendar, Google Drive, Google Contacts, Google Docs, and Chrome.
- Native iOS and Android mobile applications are included across all subscription tiers for on-the-go access.
- Cautions
- The entry-level Basic plan excludes standard leads and sales opportunities objects, limiting its utility for traditional sales pipelines.
- Onboarding assistance and premium support are restricted by conditional seat minimums on Professional and Business annual plans.
- Strict scaling limits exist on lower plans, capping custom fields at 25 on Basic and 50 on Professional, alongside contact limits of 2,500 and 15,000 respectively.
GPTAI-assisted buyer perspective78
Copper fits teams that want a Google Workspace-centered CRM for contacts, pipelines, tasks, projects, and relationship history, but buyers should check plan boundaries for leads, opportunities, reporting depth, and annual billing before committing.
- Review confidence
- 78/100
Model details
- Strengths
- Copper's Basic plan supports contact management, task automation, pipelines, project management, contact enrichment, mobile apps, and Google Workspace integrations in one core CRM workflow.
- Copper's Professional and Business plans add leads and sales opportunities, which supports a more conventional sales process than the Basic plan.
- Copper's Business plan adds unlimited contacts, custom reports, email series, and multi-currency support for teams that need broader account growth and reporting needs.
- Cautions
- Copper's Basic plan does not include leads or sales opportunities, so buyers needing those objects will need a higher plan.
- The listed public prices are shown per seat per month paid annually, so buyers should verify the exact commitment and renewal terms before purchase.
- Personal onboarding and premium support are conditional on eligible annual-tier accounts with seat minimums, so support access may depend on account qualification.
xAIAI-assisted buyer perspective75
Copper suits Google Workspace-centered teams that want contact, pipeline, project, and communication workflows tied to Gmail and related apps, provided the buyer selects Professional or Business for leads and sales opportunities and accepts annually billed per-seat pricing.
- Review confidence
- 75/100
Model details
- Strengths
- Google Workspace integrations link CRM records to Gmail, Calendar, Drive, Contacts, Docs, and Chrome access so teams can work from existing Google workflows.
- Basic includes pipelines, project management, task automation, contact enrichment, and mobile apps for lighter relationship and process tracking without higher-tier sales objects.
- Professional adds leads, sales opportunities, workflow automation, bulk email, reporting, and a broader integrations capability for conventional sales team processes.
- Business expands to unlimited contacts, unlimited custom fields, email series, custom reports, and multi-currency for larger or more varied book-of-business needs.
- Cautions
- Basic excludes leads and sales opportunities, so opportunity-centric pipeline management requires Professional or Business.
- Public list prices are shown as per-seat monthly amounts paid annually, and commitment term details are not stated on the pricing summary, so contract length and renewal terms need confirmation.
- Personal onboarding and premium support are conditional on eligible annual-tier accounts with seat minimums rather than standard inclusions.
- Copper is not designed for HIPAA-regulated use and restricts storage, processing, or transmission of certain sensitive information.
Research transparency
How this page was researched
A compact record of the evidence used, what was not tested, and which conclusions still need verification.
- Official sources
- 10
- Broad product review sources
- 3
- Marketplace and app-store sources
- 0
- Editorial sources
- 1
- Latest evidence check
- Jul 21, 2026
Research basis
Global Tool Radar generated this assessment from structured facts linked to public sources. No Global Tool Radar hands-on test is recorded in this page's research data. Any external hands-on assessment is identified separately and does not affect the Global Tool Radar score.
Conflict handlingNo unresolved evidence conflict is currently recorded.
View research methodologyVerified findingsCopper has no permanent free plan. The lowest current paid offer is Basic at $23 USD per seat per month, paid annually.
- The United States pricing page lists Copper Basic at $23 USD per seat per month paid annually, Professional at $59 USD per seat per month paid annually, and Business at $99 USD per seat per month paid annually. Prices are shown in USD and exclude applicable taxes and fees. The page states that seat minimums apply to certain higher-tier onboarding and support options, but it does not state the numeric minimum. Copper also offers a 14-day trial without requiring a credit card.
- free trial available
- per-seat
- Contact and company relationship management. Customizable sales pipelines and deal management. Project pipelines, tasks, reminders, and workflow automation. Gmail, Google Calendar, Google Contacts, and Google Drive synchronization. Contact enrichment and automated activity capture. Bulk email and email series on higher plans. Reporting, dashboards, and custom reports on higher plans. iOS and Android mobile applications.
Verification notes and unresolved itemsThe supplied product homepage and pricing URL were opened successfully.
- The configured United States and USD market matched the captured pricing page.
- The pricing page displays lower current annual-billed rates alongside higher comparison amounts and an annual savings message
- because the page does not establish a separate temporary promotion, only the current payable annual-billed rates were retained as offers.
- The page states that seat minimums apply to some higher-tier support and onboarding options but does not provide a numeric minimum.
Sources checked
Copper source links
Mid-market sales software to scale revenue | Copper CRMCopperLevel A2Linked to 1 scored claimChecked Jul 19, 2026
Best Small Business CRM Software | Copper | Copper CRMCopperLevel A2Linked to 1 scored claimChecked Jul 19, 2026
Privacy Policy | Copper CRMCopperLevel A2Linked to 1 scored claimChecked Jul 19, 2026
Data Privacy and Security at CopperCopper Help CenterLevel A1Linked to 1 scored claimChecked Jul 19, 2026
Security | Copper CRMCopperLevel A1Linked to 1 scored claimChecked Jul 19, 2026
CRM Integration With Your Favorite Tools | CopperCopperLevel A2Linked to 1 scored claimChecked Jul 19, 2026
Manage client projects with Copper CRM | Copper CRMCopperLevel A2Linked to 1 scored claimChecked Jul 19, 2026
Google CRM integration for Workspace (Gmail, Contacts & Calendar) | Copper CRMCopperLevel A2Linked to 1 scored claimChecked Jul 19, 2026
FAQ
Copper FAQ
Does Copper offer a permanent free plan?
Copper does not list a permanent free plan on its current pricing page.
Does Copper offer a public trial?
Copper offers a 14-day trial without requiring a credit card.
What is Copper's lowest current public price in the United States?
Basic is listed at $23 USD per seat per month, paid annually.
Does Copper require annual payment for the listed prices?
The listed Basic, Professional, and Business prices are shown per month with payment made annually.
Which Copper plan includes lead and sales-opportunity management?
Professional and Business include leads and sales opportunities, while Basic does not.
Which Copper plan includes unlimited contacts?
Business includes unlimited contacts, while Basic includes 2,500 contacts and Professional includes 15,000 contacts.
Does Copper support HIPAA-regulated data?
Copper states that it is not HIPAA compliant and that customers may not store personal health information in Copper.
Which Google Workspace integrations are included with Copper plans?
Gmail, Google Calendar, Google Contacts, and Google Drive integrations are included with all plans.
Popular comparisons
Common Copper comparisons
Only high-scoring and nearby tools from the same subcategory are shown, avoiding comparisons between unrelated use cases.