Sales & CRM / CRM Software
Copper is a relationship-focused CRM that helps teams manage contacts, leads, sales pipelines, projects, and customer communications in a Google Workspace-centered workflow.
Buying snapshot
A compact view of who this tool fits, what it costs, and what to confirm before choosing it.
Product scope
This review covers Copper CRM and its Basic, Professional, and Business editions as presented on Copper's current exact-product pricing page.
Product checked: Jul 19, 2026
Pricing plans
Pricing checked: Jul 19, 2026
The United States pricing page lists Copper Basic at $23 USD per seat per month paid annually, Professional at $59 USD per seat per month paid annually, and Business at $99 USD per seat per month paid annually. Prices are shown in USD and exclude applicable taxes and fees. The page states that seat minimums apply to certain higher-tier onboarding and support options, but it does not state the numeric minimum. Copper also offers a 14-day trial without requiring a credit card.
Official pricing pageVerified plan boundaries that can change the required edition.
Sales opportunities, leads, workflow automation, bulk email, reporting, and most CRM integrations require Professional or higher.
Supporting pricing evidenceUnlimited contacts, email series, custom reports, multi-currency, premium support, and Okta single sign-on require Business.
Supporting pricing evidenceAdjust the license quantity to compare public recurring rates across the available plans.
License-rate calculation only. It excludes implementation, migration, training, support, taxes, add-ons, usage charges, and negotiated discounts unless they are explicitly included in the displayed public rate.
Product scope
Material capabilities are separated by their verified relationship to the target product.
The product site and pricing comparison identify a Chrome extension as an access channel.
Mobile applications are listed across the returned plans.
Gmail, Google Calendar, Google Contacts, and Google Drive integrations are included with all plans.
Most CRM integrations are included on Professional and above, while selected integrations require Business.
Scoring method
The score uses the category-specific buying dimensions below and their displayed weights.
This page is based on public product information, official sources, structured feature data, and multi-model AI evaluation. It is not a hands-on lab test unless explicitly stated. Confidence percentages describe our research indicators, not the probability that a claim is true or a measured accuracy rate.
Customizable sales pipelines, deal management, and project pipelines are part of the product, but Basic omits leads and sales opportunities, so conventional opportunity-led pipeline work requires Professional or Business.
Contact and company relationship management with contact enrichment is included from Basic, while contact capacity scales from 2,500 on Basic to 15,000 on Professional and unlimited on Business, so depth is solid for Workspace teams that pick the tier matching their volume.
Reporting and dashboards begin on Professional and custom reports on Business, which supports sales visibility for those editions, while forecasting-specific depth is not separately established beyond that reporting stack.
Basic includes task automation and project management, while Professional adds workflow automation and bulk email and Business adds email series, so automation fit improves on paid sales editions rather than on the entry tier alone.
Automated activity capture, tasks, reminders, and Gmail plus Calendar synchronization let teams keep interactions on contact and deal records without separate logging when Workspace is the primary channel.
Copper scales from 2,500 contacts on Basic to 15,000 on Professional and unlimited contacts on Business, and Business adds custom reports and multi-currency, but the supplied facts show limited customization detail beyond those named items.
Gmail, Google Calendar, Google Contacts, and Google Drive synchronization ships on every plan, while most other CRM integrations start on Professional and selected ones require Business, favoring Google-centric stacks over broad multi-vendor sync on lower tiers.
Workspace-centered capture, mobile iOS and Android apps, and a 14-day trial without a credit card can lower day-to-day logging burden for Google-first reps, though annual payment commitment and plan gates on core sales objects still shape rollout scope.
Public review signals
Across G2, Gartner Peer Insights, and TrustRadius, Copper is reviewed as a well-liked CRM with consistently strong aggregate scores and substantial review volume. The retained pages mostly point to ease of use, Google Workspace/Gmail integration, and help with organizing contacts and pipelines; the main recurring cautions are around automation, reporting, and some workflow or mobile limitations.
Public review signals updated: Jul 18, 2026
Independent editorial perspectives
A good fit if your team lives in Google Workspace and wants a CRM that feels native there, but it is less attractive for Microsoft-heavy environments.
Professional reviews are shown separately from public user ratings and do not affect the Global Tool Radar score.
Editorial research updated: Jul 21, 2026
A good fit if your team lives in Google Workspace and wants a CRM that feels native there, but it is less attractive for Microsoft-heavy environments.
Multi-AI review
Multiple AI models assess this tool against the same buying criteria, so you can compare scores, confidence, fit, cautions, and final views.
AI assessment updated: Sep 23, 2026
Copper fits Google Workspace-centered sales and service teams that want contacts, pipelines, projects, and activity capture tied to Gmail, Calendar, Contacts, and Drive, provided buyers budget for Professional when they need leads and sales opportunities and accept annual payment plus contact-plan ceilings.
Copper fits teams that want a Google Workspace-centered CRM with contact management, pipeline tracking, project workflows, task automation, and mobile access, but buyers should check edition boundaries for leads, opportunities, reporting, integrations, and contact limits before choosing a plan.
Research transparency
A compact record of the evidence used, what was not tested, and which conclusions still need verification.
Global Tool Radar generated this assessment from structured facts linked to public sources. No Global Tool Radar hands-on test is recorded in this page's research data. Any external hands-on assessment is identified separately and does not affect the Global Tool Radar score.
Conflict handlingNo unresolved evidence conflict is currently recorded.
View research methodologySources checked
FAQ
Copper does not list a permanent free plan on its current pricing page.
Copper offers a 14-day trial without requiring a credit card.
Basic is listed at $23 USD per seat per month, paid annually.
The listed Basic, Professional, and Business prices are shown per month with payment made annually.
Professional and Business include leads and sales opportunities, while Basic does not.
Business includes unlimited contacts, while Basic includes 2,500 contacts and Professional includes 15,000 contacts.
Copper states that it is not HIPAA compliant and that customers may not store personal health information in Copper.
Gmail, Google Calendar, Google Contacts, and Google Drive integrations are included with all plans.
Popular comparisons
Only high-scoring and nearby tools from the same subcategory are shown, avoiding comparisons between unrelated use cases.