Same-subcategory comparison

BIGContactsvsSharedContacts.com

Compare buyer fit, pricing, capability depth, and purchase constraints within one buying category. A higher score is not a universal winner.

Comparison summary

How to choose

These conclusions apply to this subcategory and the buyer conditions shown here. They do not make one product universally better.

BIGContacts

Consider when

Small teams that want shared contact records, reminders, email history, and lightweight CRM workflows.
Teams that prefer contact-based pricing with unlimited paid-plan users.

Check before choosing

Enterprises that require complex territory, quota, forecasting, and governance capabilities.
Buyers that require a published SLA or independently verified service performance.

Full profile

SharedContacts.com

Consider when

Google Workspace teams that need a shared, synchronized contact directory
Organizations that need permission-controlled contact-label sharing within and outside their domain

Check before choosing

Buyers seeking a permanent free edition
Organizations requiring a full sales CRM with opportunity pipelines, forecasting, or revenue reporting

Full profile

Comparison summary

Most material score differences

These are the stored dimension rationales returned with each score. They explain the buyer conditions behind the gap without speculating about hidden model reasoning.

Interaction history and context

52 pts

BIGContacts · 84/100: The product stores activity history alongside contact records and includes emails, notes, meetings, tasks, and files, which supports a useful interaction timeline for buyer teams, although the supplied facts do not establish advanced conversation intelligence or full communications logging scope.
SharedContacts.com · 32/100: The product centers on shared labels and Google Contacts presence rather than capturing interaction history, activity timelines, or conversation context against each contact.

Follow-up reliability

47 pts

BIGContacts · 79/100: Users can schedule task calendars, automated reminders, and behavior-based email drip campaigns, although support for resolving task issues may be limited outside of 9 a.m. to 5 p.m. EST.
SharedContacts.com · 32/100: No native follow-up tasks, reminders, or sequenced outreach controls are established, so teams cannot rely on the product itself to drive contact follow-through.

Contact data hygiene

36 pts

BIGContacts · 78/100: CSV import can exclude duplicates and a built-in option identifies and merges duplicate contacts, helping maintain cleaner lists when those controls are applied.
SharedContacts.com · 42/100: Duplicate cleanup depends on each affected user performing Google Contacts’ manual merge workflow, which limits centralized hygiene control across a shared population.

Dimension	BIGContacts	SharedContacts.com
Category buying score	80Higher category-fit score	56
Rank	#1	#10
Context	Sales & CRM / Contact Management Software	Sales & CRM / Contact Management Software
Pricing and trial	BIGContacts offers a permanent Free plan and a contact-based Business plan. The Business page displays a $19.99 reference rate and a $9.99 promotional rate per month per 1,000 contacts, with a 2,000-contact minimum for the annual state. Monthly billing is advertised, but no monthly amount is reliably bound in the publ…	SharedContacts.com has one all-features per-user subscription. The annual state is USD 2 per user/month equivalent, billed at USD 24 per user/year with full annual prepayment; the monthly state is USD 3 per user/month billed monthly. Every person who can access shared contacts needs a license, prices exclude tax, and…
Best for	Small teams that want shared contact records, reminders, email history, and lightweight CRM workflows. Teams that prefer contact-based pricing with unlimited paid-plan users. Organizations that need built-in email campaigns, task management, simple pipelines, and reporting without a large enterprise CRM.	Google Workspace teams that need a shared, synchronized contact directory Organizations that need permission-controlled contact-label sharing within and outside their domain Teams that need two-way Google Contacts synchronization across users, devices, Gmail, and connected applications
Not for	Enterprises that require complex territory, quota, forecasting, and governance capabilities. Buyers that require a published SLA or independently verified service performance. Organizations with 20,000 or more contacts that require fully public, deterministic pricing before contacting sales.	Buyers seeking a permanent free edition Organizations requiring a full sales CRM with opportunity pipelines, forecasting, or revenue reporting Teams centered outside the Google Contacts and Google Workspace ecosystem
Source check	84/100	96/100
Key features	Shared contact profiles with emails, notes, meetings, tasks, files, and activity history. Custom fields, lists, forms, CSV import, and duplicate-contact controls. Task calendars, reminders, team assignment, and workflow automation. Email templates, bulk email, behavior-based drip campaigns, and engagement analytics. Customizable sales pipelines, deal tracking, and more than 100 built-in or custom reports.	Share Google contact labels within the organization domain Share contacts with external domains and Gmail users Set user-level and group-level permissions for contact labels Transfer contact ownership Synchronize changes in both directions with Google Contacts
Administrator installation requirement	Not publicly stated	required_for_selected_features
Contact sync direction	configurable	two_way
Contact sync frequency	scheduled	scheduled
Deletion sync behavior	Not publicly stated	Not publicly stated
Sync conflict resolution	Not publicly stated	Not publicly stated
Cross-domain contact sharing	Not publicly stated	Yes
Duplicate contact handling	automatic_and_manual	manual
Email data access	message_content	none
Customer data used for AI training	Not publicly stated	Not publicly stated
AI disable control	Not publicly stated	Not publicly stated
AI usage or credit model	Not publicly stated	Not publicly stated
Contact export formats	XML	Not publicly stated
Cons	The displayed $119.88 annual total does not reconcile with the listed $9.99 per 1,000 contacts monthly rate and 2,000-contact minimum. The $9.99 Business rate is explicitly promotional and tied to a July 31 purchase deadline later pricing may differ.	Each person who accesses shared contact lists needs a license, including the subscription manager. Subscriptions require full prepayment and automatically renew for the selected monthly or annual period. Taxes are excluded from the displayed price and vary by region.
Contact organization quality	84The platform supports shared profiles with custom fields, lists, forms, and activity history to organize contacts, though it lacks complex territory structure capabilities.	78Organizations can structure contacts using Google contact labels and sync directories via LDAP, though directory contacts remain view-only for shared users.
Interaction history and context	84The product stores activity history alongside contact records and includes emails, notes, meetings, tasks, and files, which supports a useful interaction timeline for buyer teams, although the supplied facts do not establish advanced conversation intelligence or full communications logging scope.	32The product centers on shared labels and Google Contacts presence rather than capturing interaction history, activity timelines, or conversation context against each contact.
Contact data hygiene	78CSV import can exclude duplicates and a built-in option identifies and merges duplicate contacts, helping maintain cleaner lists when those controls are applied.	42Duplicate cleanup depends on each affected user performing Google Contacts’ manual merge workflow, which limits centralized hygiene control across a shared population.
Follow-up reliability	79Users can schedule task calendars, automated reminders, and behavior-based email drip campaigns, although support for resolving task issues may be limited outside of 9 a.m. to 5 p.m. EST.	32No native follow-up tasks, reminders, or sequenced outreach controls are established, so teams cannot rely on the product itself to drive contact follow-through.
Search and segmentation	75Custom fields, lists, behavior-based drip campaigns, and reporting provide usable segmentation and targeting support, but the facts do not establish advanced query depth or highly granular segmentation rules.	59Segmentation is achieved through shared Google contact labels, but the platform does not specify any advanced search tools.
Sharing and permissions	78Role-based permissions and two-factor authentication protect shared records among unlimited users, though advanced enterprise data governance rules are not included.	92User-level and group-level permissions on contact labels, internal domain sharing, external domain and Gmail sharing, and ownership transfer give precise access control for collaborative contact lists.
Import, export, and sync quality	67CSV import is supported, Google Contacts sync is available through Zapier with one-way or two-way setup depending on the Zaps, and a full account-data backup is available as XML on request, but the facts do not establish continuous native synchronization across all integrations.	85The system monitors changes in both directions with Google Contacts on an hourly or manual trigger, although continuous instant sync is not supported.
Full profile	Full profile	Full profile

Research basis

This page uses stored product facts, official evidence, and category scoring rationales. It is not an account-based hands-on test, and third-party user ratings are not folded into the category buying score.

BIGContacts: Fact confidence: 84% · Fact checked: 2026-07-28
SharedContacts.com: Fact confidence: 96% · Fact checked: 2026-07-28